Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Don't get Mail or Text alerts

I've got the notifications set to ding, etc. when mail arrives. I have a special ding for VIP mail. But it ONLY dings when I specifically open mail to send it or check it.

I want to be notified especially of VIP emails, but they aren't happening. (Texts don't chime as they're set to, either.) What am I doing wrong?

Posted on Mar 26, 2015 7:54 PM

Reply
Question marked as Best reply

Posted on Mar 26, 2015 8:00 PM

Do you have the ringer button off? It is located on the side of your iPhone

5 replies

Mar 27, 2015 8:22 AM in response to nowsthetime

This happens to my mom all of the time. I think you have the Do Not Disturb turned on in your control center. Check the top of your phone screen and see if you see the little moon turned up there. If so press your home button then swipe your finger from the bottom of your home button up and the control center will come up. Then turn it off by touching the moon so it is not highlighted. It usually gets turned on by mistake. I hope this works for you.

Don't get Mail or Text alerts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.