MacBook Pro 2011 Repair Extension Program for Video Issues -Feedback?

You need to take that back to the Apple Store as soon as you can. It shouldn't be happening! If Apple cannot repair it they might replace with a like MacBook Pro (retina)... I have seen in another thread of people in your boat who got new MBP replacements.

Have you tried a SMC reset?

https://support.apple.com/en-us/HT201295

Ciao.

Run an Apple Hardware Test;

https://support.apple.com/en-us/HT201257

Note an error free AHT is not definitive.

install iStat menus:

http://bjango.com/mac/istatmenus/

Set Activity Monitor to ALL PROCESSES and set CPU to display values from high to low.

When the MBP gets hot, post images of both for inspection.

Ciao.

In a related issue, I have a MBP 8,2 that was purchased as a refurb (June '11), and now appears to be exhibiting the symptoms of the video problems related to the GPU (Radeon 6490). When I run the serial number in the web page for extended warranty, it says my computer is not eligible for any repair program. What I'm concerned about is whether the ORIGINAL serial number may have been eligible for the extended repair program, but since the refurb serial number wasn't included, I am left to wonder whether I am owed a GPU repair or not. Any suggestions? Do I need to take it to the local Apple Store and have them do some research on the serial number to see if it might be eligible for repair?

rbygrave wrote:

When I run the serial number in the web page for extended warranty, it says my computer is not eligible for any repair program. What I'm concerned about is whether the ORIGINAL serial number may have been eligible for the extended repair program, but since the refurb serial number wasn't included, I am left to wonder whether I am owed a GPU repair or not.

A new or a refurbished Mac should maintain it's serial number. If you still have the original invoice (printed copy) of when you bought the refurbished unit should match the Mac's serial number. You can take it to the nearest Apple Store and let them verify.

Poscar wrote:

Anybody have any feedback from the MacBook Pro 2011 Repair Extension Program for Video Issues?

I had my early 2011 15 inch 8,2 repaired (free) under the extension program. The machine now appears to run well - but much hotter than before. The case is significantly hotter - especially at the GPU corner and the fans are constantly on moderate to high (not full). Anybody else experiencing similar changes?

I would certainly take it back in if you are not happy with the performance.

Typically repair work has a 90 warranty.