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i dont know how the person????

Hi my name salim


I bay second-hand iPhone 5s


I found the phone closed or I don't know in other word

So i mean the phone ask to contact hwo use the phone

Before me to caseld from icluod so am try to find the

Old user but I cannot .... So hwo I open now my phone???

iPhone 5s

Posted on Mar 26, 2015 11:02 PM

Reply
1 reply

Mar 27, 2015 1:03 AM in response to dj911

If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515


If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.


You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

i dont know how the person????

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