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My Iphone 5s finger print button doesnt work much is there anything i can do to sort it out

My iphone 5s finger print button does not work very often is there something i can do or will it need repairing

iPhone 5, iOS 7.0.2

Posted on Mar 27, 2015 2:30 AM

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3 replies

Mar 27, 2015 2:34 AM in response to josh_vickers

To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the Home Button/TouchID. If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:

Use iTunes to restore your iOS device to factory settings - Apple Support

Find an Apple Authorized Service Provider

iPhone - Contact Support - Apple Support

My Iphone 5s finger print button doesnt work much is there anything i can do to sort it out

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