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User profile for user: Momma Stasz
Momma Stasz Author
User level: Level 1
4 points

Safari crashes after finally getting out of Pop-Up Ad-Trap

I was stuck in the Pop-up Ad Trap page, but finally got out of it by repeatedly using CMD-W and doing something else. Now Safari crashes without opening.

PLEASE HELP! Thanks in advance.


Crash report:


Process: Safari [1724]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: ???
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1724]
User ID: 502


Date/Time: 2015-03-27 09:45:08.856 -0400
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 3F60DA2A-0804-E63B-8A7A-33D043FEEC80


Sleep/Wake UUID: F1FB224E-890E-43DF-A242-C113D3F647EC


Time Awake Since Boot: 7500 seconds

Time Since Wake: 4000 seconds


Crashed Thread: 0


Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000


kernel messages:


VM Regions Near 0x7fff7613d0a8 (cr2):

__LINKEDIT 00007fff6cdf5000-00007fff6ce09000 [ 80K] r--/rwx SM=COW /usr/lib/dyld
--> Submap 00007fff70000000-00007fff80000000 [256.0M] r--/rwx SM=PRV process-only VM submap
unused shlib __DATA 00007fff74398000-00007fff76927000 [ 37.6M] rw-/rw- SM=COW system shared lib __DATA not used by this process


Thread 0 Crashed:

0 dyld 0x00007fff6cd86000 _dyld_start + 0


Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x000000000000000d rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000

rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007fff5f410b80

r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000

r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000

rip: 0x00007fff6cd86000 rfl: 0x0000000000000201 cr2: 0x00007fff7613d0a8


Logical CPU: 0
Error Code: 0x020000f4
Trap Number: 133



Binary Images:

0x7fff6cd85000 - 0x7fff6cdbb837 dyld (???) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld


External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0
thread_create: 0
thread_set_state: 0

Calls made by this process:

task_for_pid: 0
thread_create: 0
thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 159230
thread_create: 1
thread_set_state: 0


VM Region Summary:

ReadOnly portion of Libraries: Total=300K resident=228K(76%) swapped_out_or_unallocated=72K(24%)

Writable regions: Total=8416K written=0K(0%) resident=12K(0%) swapped_out=0K(0%) unallocated=8404K(100%)


REGION TYPE VIRTUAL
=========== =======
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 8K
VM_ALLOCATE (reserved) 4K reserved VM address space (unallocated)
__DATA 228K
__LINKEDIT 80K
__TEXT 220K
mapped file 16K
shared memory 4K
=========== =======
TOTAL 64.5M
TOTAL, minus reserved VM space 64.5M



Model: MacBookPro6,1, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.57f18

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW GS23N

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: Hub

USB Device: Hub

USB Device: Apple Cinema Display

USB Device: USB 2.0 Hub

USB Device: USB 2.0 Hub

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: Backup+ Desk M

USB Device: Built-in iSight

USB Device: IR Receiver

Thunderbolt Bus:

17" , 2.16 GHz, 2G RAM, 120G Disk PB Pro, Mac OS X (10.4.7), 15" PowerBook G4 1G RAM, 80G Disk;

Posted on Mar 27, 2015 6:49 AM

Reply
4 replies
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,535 points

Mar 27, 2015 10:45 AM in response to Momma Stasz

Restart the computer in safe mode. Certain caches maintained by the system will be rebuilt.

Safe mode is much slower to start up than normal. The next normal startup may also be somewhat slow.

When the login screen appears, restart as usual (not in safe mode) and test. There's no need to log in while in safe mode.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.

Reply
User profile for user: Momma Stasz
Momma Stasz Author
User level: Level 1
4 points

Mar 27, 2015 2:34 PM in response to Linc Davis

Hi Linc,


Thanks for the response, but Safari still crashes prior to opening after following your instructions. Any other thoughts???


Crash Report:


Process: Safari [374]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: ???
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [374]
User ID: 502


Date/Time: 2015-03-27 17:30:35.267 -0400
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 3F60DA2A-0804-E63B-8A7A-33D043FEEC80



Time Awake Since Boot: 150 seconds


Crashed Thread: 0


Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000


kernel messages:


VM Regions Near 0x106d9e0f4 (cr2):

VM_ALLOCATE 00000001021b5000-00000001021b6000 [4K] rw-/rwx SM=ALI

-->

STACK GUARD 00007fff59a50000-00007fff5d250000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0


Thread 0 Crashed:

0 dyld 0x00007fff6bcf9000 _dyld_start + 0


Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x000000000000000d rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000

rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007fff5da4fb80

r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000

r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000

rip: 0x00007fff6bcf9000 rfl: 0x0000000000000201 cr2: 0x0000000106d9e0f4


Logical CPU: 0
Error Code: 0x020000f4
Trap Number: 133



Binary Images:

0x7fff6bcf8000 - 0x7fff6bd2e837 dyld (???) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld


External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0
thread_create: 0
thread_set_state: 0

Calls made by this process:

task_for_pid: 0
thread_create: 0
thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 3281
thread_create: 1
thread_set_state: 0


VM Region Summary:

ReadOnly portion of Libraries: Total=300K resident=296K(99%) swapped_out_or_unallocated=4K(1%)

Writable regions: Total=8416K written=0K(0%) resident=12K(0%) swapped_out=0K(0%) unallocated=8404K(100%)


REGION TYPE VIRTUAL
=========== =======
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 8K
VM_ALLOCATE (reserved) 4K reserved VM address space (unallocated)
__DATA 228K
__LINKEDIT 80K
__TEXT 220K
mapped file 16K
shared memory 4K
=========== =======
TOTAL 64.5M
TOTAL, minus reserved VM space 64.5M



Model: MacBookPro6,1, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.57f18

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW GS23N

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

Reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,535 points

Mar 27, 2015 2:52 PM in response to Momma Stasz

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Reply

Safari crashes after finally getting out of Pop-Up Ad-Trap

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