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Kernel Panics while using Safari

Hi,


I have just received 2 days back my rMBP early 2015. From first day I installed my essential software (Microsoft Word, Papers App, Graphicconverter, Lightroom, 1Password, Dropbox app, Abbyy FineReader, Mplayer, Gemini, Firefox, Java and Flash Player) and I dont install pirated apps.


Since then I started getting Kernel Panics on random basis every time I browse the internet using either Safari or Firefox.


So I called AppleCare, everything seemed normal for them but they told me that i can return the MBP if the problem persist.


I had a feeling that the problem is related to Flash Player so I uninstalled it, and since that I have no Kernel Panics (since 10 hours)


Did anyone have similar problems? Do you think I should keep the device and continue with flash player?


Here is my report:


Problem description:

I keep getting Kernel Panics when browsing web


EtreCheck version: 2.1.8 (121)

Report generated 27 Mar 2015 12:24:33 CET

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (Retina, 13-inch, Early 2015) (Verified)

MacBook Pro - model: MacBookPro12,1

1 3.1 GHz Intel Core i7 CPU: 2-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1867 MHz ok

BANK 1/DIMM0

8 GB DDR3 1867 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery Health: Normal - Cycle count 5


Video Information: ℹ️

Intel Iris Graphics 6100

Color LCD spdisplays_2560x1600Retina


System Software: ℹ️

OS X 10.10.2 (14C2513) - Time since boot: 14:58:17


Disk Information: ℹ️

APPLE SSD SM0512G disk0 : (500,28 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 499.06 GB (298.99 GB free)

Core Storage: disk0s2 499.42 GB Online


USB Information: ℹ️

Apple Internal Memory Card Reader

Broadcom Corp. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Anywhere


Launch Agents: ℹ️

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]


User Login Items: ℹ️

Citations Application (/Applications/Papers.app/Contents/SharedSupport/Citations.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

BetterSnapTool Application (/Applications/BetterSnapTool.app)

TotalFinder Application (/Applications/TotalFinder.app)


Internet Plug-ins: ℹ️

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

JavaAppletPlugin: Version: Java 8 Update 40 Check version

Default Browser: Version: 600 - SDK 10.10


Safari Extensions: ℹ️

1Password


3rd Party Preference Panes: ℹ️

Java [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

3% WindowServer

1% Safari

1% fontd

0% com.apple.WebKit.Networking

0% AppleSpell


Top Processes by Memory: ℹ️

326 MB LookupViewService

206 MB Safari

155 MB WindowServer

103 MB Finder

69 MB TextWrangler


Virtual Memory Information: ℹ️

9.48 GB Free RAM

5.08 GB Active RAM

500 MB Inactive RAM

1.40 GB Wired RAM

2.20 GB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Mar 26, 2015, 09:26:12 PM Self test - passed

Mar 26, 2015, 09:26:09 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-26-212609_[redacted].panic [Click for details]

Mar 26, 2015, 09:22:30 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-26-212230_[redacted].panic [Click for details]

Mar 26, 2015, 09:22:16 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-26-212216_[redacted].panic [Click for details]

Mar 26, 2015, 09:16:17 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-26-211617_[redacted].panic [Click for details]

Mar 26, 2015, 08:58:02 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-26-205802_[redacted].panic [Click for details]

Mar 26, 2015, 08:44:31 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-26-204431_[redacted].panic [Click for details]

Mar 26, 2015, 07:35:54 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-26-193554_[redacted].panic [Click for details]

Mar 26, 2015, 07:19:08 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-26-191908_[redacted].panic [Click for details]

Mar 26, 2015, 03:44:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-26-154438_[redacted].panic [Click for details]

Mar 25, 2015, 02:15:10 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-25-141510_[redacted].panic [Click for details]

Mar 25, 2015, 10:44:25 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-25-104425_[redacted].panic [Click for details]

Mar 25, 2015, 10:39:01 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-25-103901_[redacted].panic [Click for details]

Mar 25, 2015, 10:35:24 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-25-103524_[redacted].panic [Click for details]

Mar 25, 2015, 10:33:05 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-25-103305_[redacted].panic [Click for details]

Mar 25, 2015, 10:16:58 AM /Library/Logs/DiagnosticReports/Dropbox109_2015-03-25-101658_[redacted].cpu_res ource.diag [Click for details]

Mar 25, 2015, 09:53:59 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-03-25-0 95359_[redacted].crash

Mar 25, 2015, 09:31:35 AM /Library/Logs/DiagnosticReports/Adobe Photoshop Lightroom 5_2015-03-25-093135_[redacted].hang

Mar 25, 2015, 09:31:15 AM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-03-25-093115_[redacted].c rash

Mar 25, 2015, 09:01:33 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-25-090133_[redacted].panic [Click for details]

Mar 25, 2015, 08:41:01 AM /Library/Logs/DiagnosticReports/GraphicConverter_2015-03-25-084101_[redacted].c pu_resource.diag [Click for details]

Thanks,

MacBook Pro (Retina, 13-inch,Early 2015), OS X Yosemite (10.10.2)

Posted on Mar 27, 2015 4:27 AM

Reply
Question marked as Best reply

Posted on Mar 27, 2015 6:14 AM

Return it and get another one.


Flash Player needs to be kept updated always.


Best.

1 reply

Kernel Panics while using Safari

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