I am trying to download the latest version of iTunes. I am getting the error "Apple Mobile Device Service failed to start". I am logged in as an Administrator so don't understand why this is happening. Can anybody help me please?
iPhone 5, Windows 7
Just an update - I have tried uninstalling and reinstalling using several methods but it is just not working. It always fails at the same point (Starting Services), if i click ignore i also get another error "iTunes Helper was not installed correctly" Somebody help, this is driving me insane!!!!
Try the "for older video cards" version...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful it won't install normally.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
I tried the "for older video cards" version & it worked!!!!!!!
Thanks for your help :-)
You're welcome. 🙂
tt2
I'm trying to download the new itunes but it's coming up with the error - apple mobile device service failed to start, verify that you have suffiecient privilages to start system service (which I have). Can anyone help?
