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Helpful answers
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Mar 30, 2015 7:32 AM in response to Earth108by jason269,Hi, Earth108.
Thank you for visiting Apple Support Communities.
I understand that your Apple TV is not responding and displays an Apple logo. Since you have attempted a reset via the remote, try restarting the Apple TV via the steps below.
- Unplug the Apple TV power cord for three seconds, and then plug it back in.
If the issue persists, here are a couple troubleshooting articles that I would recommend going through.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
Apple TV: Unable to restore using iTunes
Cheers,
Jason H.

