Just got Brighthouse roadrunner internet and my MacBook Air will not connect - hubs surface connected right away

Hello, Westie0506.

Thank you for visiting Apple Support Communities.

I understand that you are experiencing issues with not being able to connect your MacBook Air to Wi-Fi. Wireless troubleshooting can be difficult at times as there are multiple factors that can cause one device to experience this behavior but not others. I would need a little more information with the type of router you are using to provide a better answer. However, try adjusting your router per the recommend settings outlined below.

iOS and OS X: Recommended settings for Wi-Fi routers and access points

If you are still experiencing this issue, take a look at the troubleshooting article below.

Wi-Fi: How to troubleshoot Wi-Fi connectivity

-Jason H.