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4th gen touch and iTunes Match no longer works

I have a 4th gen touch, and iTunes Match no longer works - I choose it in settings, and it just turns itself off a few seconds later - it worked before, and I had to restore the iPod, and it doesn't work any more.

iPhone 4S

Posted on Mar 27, 2015 9:42 AM

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Question marked as Best reply

Posted on Mar 30, 2015 7:35 AM

Hi randy_m,


If you are having issues with your iPod touch turning off iTunes Match unexpectedly, you may want to try some things to troubleshoot.


First, quit all running applications and test again -


Force an app to close in iOS


Next, I would try restarting and if needed resetting the iPod -


Restart or reset your iPhone, iPad, or iPod touch


If the issue is still present, you may want to restore the iPod as a new device -


How to erase your iOS device and then set it up as a new device or restore it from backups.


Thanks for using Apple Support Communities.


Best,


Brett L

3 replies
Question marked as Best reply

Mar 30, 2015 7:35 AM in response to randy_m

Hi randy_m,


If you are having issues with your iPod touch turning off iTunes Match unexpectedly, you may want to try some things to troubleshoot.


First, quit all running applications and test again -


Force an app to close in iOS


Next, I would try restarting and if needed resetting the iPod -


Restart or reset your iPhone, iPad, or iPod touch


If the issue is still present, you may want to restore the iPod as a new device -


How to erase your iOS device and then set it up as a new device or restore it from backups.


Thanks for using Apple Support Communities.


Best,


Brett L

4th gen touch and iTunes Match no longer works

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