Hi
I download one game from the app store, then i can't purchase in the game with my credit card, it shows " the purchase could not completed, please contact support service". What should i do to solve this questions. Otherwise, i have purchased in that game with the same card before, but it is not worked now.
Hello yuhan zhang,
It seems you are unable to complete a purchase within an app. Have you attempted to update the payment information associated with your Apple ID? The following article provides the steps to do so:
Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D
credit card can't be uesed
