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apple logo not and not connecting to PC

My Iphone 4 wont go past the apple logo and isn't registering when connected to a PC. The power button won't work and I really need some help here.

iPhone 4, iOS 7.1.2

Posted on Mar 27, 2015 10:24 AM

Reply
1 reply

Mar 30, 2015 7:59 AM in response to Mr. Gonagetcha

Hi Mr. Gonagetcha,



The article linked below details a number of troubleshooting steps that can help get iTunes to recognize your iPhone.


iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095


If you're still having issues, you may need to place the device into recovery mode (while the phone is off, hold the Home button while connecting it to your computer) and restore the device via iTunes.


If you can't update or restore your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201263



Sincerely,

Allen

apple logo not and not connecting to PC

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