apl* iTunes.com/bill on bank statement

In principle all completed sales are final, but you can use the https://reportaproblem.apple.com/ site to explain your mistake and request a refund.

tt2

See View, change, or cancel your subscriptions - Apple Support.

tt2

rhosea wrote:

I want to cancel my subscription

See View, change, or cancel your subscriptions - Apple Support.

tt2

See https://reportaproblem.apple.com/.

tt2

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.

See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

tt2

This is a public user to user support forum. Posting your email address is an invitation to spam. I've asked for it to be removed.

You must have an Apple ID in order to post here. See the post just above yours. Are these charges connected to your Apple ID, or could it be that they relate to an account that is nothing to do with you, but has been set up with your banking details, or are you responding to scam emails? Once you know which it is you can deal with Apple, or your bank, or ignore, as appropriate.

tt2

Any purchases that you've done are considered, though you could try contacting iTunes Support and see if they will refund or credit you (obviously nobody on here can do that). If you've subscribed to something and no longer want the subscription you have to stop its subscription yourself (if you read my reply immediately above your post you will find a link with instructions ; again, obviously nobody on here can cancel it for you).

This is a user to user support forum. Nobody here has access to your account.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.

See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

tt2

please refund back to my checking account

? Not sure how you are expecting fellow users on these user forums to do that. Assuming that the purchase shows on your iTunes account's purchase history (and isn't just a temporary store holding charge) contact Support via your purchase history or the emailed receipt.

We are fellow users, we won't know. If you haven't already done so look at the purchase histories of all iTunes accounts linked to the card : See your purchase history in the App Store or iTunes Store - Apple Support

Please cancel your own subscriptions by following the instructions at the top of this and every one of the 90 pages of this thread in the Apple Recommended box.

If the charge or subscription does not show up, then you have a different issue, and should post back with what you have found.

GB

I keep posting advice that nobody seems to read. Shall we try again? Read this post just up the thread and take appropriate action once you know what is going on.

FWIW .99 a month sounds like an iCloud storage plan, which I might not have covered in that otherwise fairly comprehensive post. See Manage your iCloud storage - Apple Support to check.

tt2

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.

See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Restrictions to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.
  
• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.
  
• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.
• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.
• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it : See your purchase history in the App Store or iTunes Store - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer