apl* iTunes.com/bill on bank statement
Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.
In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.
tt2
Request a refund for an App Store or iTunes Store purchase
https://support.apple.com/en-ca/HT204084
Or visit reportaproblem.apple.com
Billing explained:
If you see 'itunes.com/bill' or an unfamiliar charge on your statement
There are several reasons a bill may appear to be unknown
“If you don’t recognize the amount on your statement, multiple purchases might be grouped into a single transaction. You might not receive a separate email receipt for each purchase. Sometimes the charges appear on your statement a few days after the purchases were made.
In addition to music, movies, TV shows, stickers, and apps purchases (from the iTunes Store and App Store) that are billed at the time of purchase, your statement might also include in-app purchases, pre-ordered music or movies, and automatically renewing subscriptions.”
Billing explained:
If you see 'itunes.com/bill' or an unfamiliar charge on your statement
https://support.apple.com/en-us/HT201382
Is it possible you have some apps that were set up to automatic renewals when the free trial ended? Or you failed to cancel a subscription? A common misconception is thinking that not using an app or deleting it, prevents further billing.
To manage subscriptions and turn off Automatic Renewal, follow the instructions here:
View, change, or cancel your subscriptions - Apple Support
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Restrictions to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
We, your fellow users, cannot cancel anything on your behalf. Are there recurring charges on your account, or are being told there are by email?
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
All receipts billed to you from iTunes are sent to that.
If you can’t find them, you can search mail for “your receipt from Apple”
once you figure out what they're for, you can manage it by cancelling or stopping any auto renewals or subscriptions you may have., to prevent further charges,
View, change, or cancel your subscriptions - Apple Support
you can do this on your phone in settings
Go to Settings > [your name] > iTunes & App Store.
Tap your Apple ID at the top of the screen, then tap View Apple ID. You might need to sign in with your Apple ID.
Scroll to Subscriptions, then tap it.
Tap the subscription that you want to manage. ...
Use the options to manage your subscription.
This is a user to user support forum. No one here can give a definitive explanation or change things for you.
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
This is a user to user support forum. No one here can give a definitive explanation or change things for you.
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
Try looking at your iTunes account's purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support
If nothing shows there, and if you've also checked any other account linked to the card, and if they couldn't be temporary store holding charges, contact the card issuer
apl* iTunes.com/bill on bank statement