Sync new Apple ID pruchases with old Apple ID

Question

Level 1

7 points

Sync new Apple ID pruchases with old Apple ID

I created a new Apple ID (that was the easy part), but now none of my thousands of purchases (Apps, Songs, Books, etc.) don't show under the new Apple ID. Is there was way to sync them?

iPhone 5, iOS 8.2

Posted on Mar 27, 2015 11:51 AM

Reply

Answer 1

Best reply

Kappy

Level 10

361,741 points

Mar 27, 2015 11:53 AM in response to pH Factor

No, there is no way to do that. All your purchased items under an Apple ID are permanently attached to that Apple ID. You will need to contact Apple and see if they can help you.

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.

To contact product and tech support: Contacting Apple for support and service - this includes

international calling numbers..

For Mac App Store: Apple - Support - Mac App Store.

For iTunes: Apple - Support - iTunes.

Reply

Answer 2

pH Factor Author

Level 1

7 points

Mar 27, 2015 11:56 AM in response to Kappy

Thanks for the very quick reply.

That's unfortunate.

This seems like something that problem happens millions of times (literally) i.e. people changing their Apple ID's. Quite odd that they wouldn't have some kind of migration mechanism to support something likely so prevalent...

Thanks again...

Reply

Answer 3

King_Penguin

Level 10

334,138 points

Mar 27, 2015 12:24 PM in response to pH Factor

You can update the primary email address on an iTunes account, if you created a new account because you got a new email address then you needn't have done that.

Changing the primary email address : Change your Apple ID - Apple Support

Reply

Answer 4

pH Factor Author

Level 1

7 points

Mar 27, 2015 8:16 PM in response to King_Penguin

@ King Penguin

Thanks, but this was the process I followed...

Reply

Answer 5

King_Penguin

Level 10

334,138 points

Mar 27, 2015 11:01 PM in response to pH Factor

That will not have created a new account, it will only have updated your existing account to have a different primary email address on it, none of the account's purchases (or balance) should have been affected. Are you still able to log into the old email address on http://appleid.apple.com - you shouldn't be able to if you updated the account

Reply