Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

restore ipod shuffle 1st generation without itunes (not appearing on my mac)

USB like ipod shuffle not appearing on my Itunes. I just downloaded the latest version to date and I have a new macbook air and so i figured the problem is probably how old the device is and it is no longer compatible with the software?? I'd like to restore it in order to delete all the music on it since it is completely full but the music doesn't even show up on the finder, although when I play it when I run I can still hear all the songs...?

MacBook Air

Posted on Mar 27, 2015 4:01 PM

Reply
1 reply

Mar 30, 2015 2:59 PM in response to creampuffs

Hi creampuffs,

Welcome to Apple Support Communities.


It sounds like you’re running into an issue restoring your iPod shuffle because the device isn’t appearing in iTunes. Take a look at the article linked below which provides a lot of great troubleshooting tips that will most likely help you resolve the issue.

If you don't see your connected device in iTunes for Mac - Apple Support


Ciao,

-Jason

restore ipod shuffle 1st generation without itunes (not appearing on my mac)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.