Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help asap

never dropped my iphone but now it has a greyish white background with a thick black vertical line down the middle and it won't let me do anything with it how Do I fix it???

iPhone 5, iOS 8.1

Posted on Mar 27, 2015 7:59 PM

Reply
1 reply

Mar 27, 2015 8:16 PM in response to Lanlouise

Have you tried rebooting?


- Press and hold down the sleep/wake button at the top of your iPhone (or side on the iPhone 6).

- At the same time, press and hold down the Home button on the front of the phone.

- Keep holding both buttons until the screen turns off and then turns back on again and displays the Apple logo.


Let the phone finish its reboot and see if the problem persists.

Help asap

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.