when I try to enter safari, I get a message that I may have picked up a virus and I should call a particular telephone number. I do not recognize the name of the company (it is not apple). Is there anything I can do? I have tried to trash the safari application and I am told that OS X requires safari. I installed Google Chrome so that I am able to use that as my search engine. Can anyone help?
MacBook Air, OS X Mavericks (10.9.5)
Message received over the network about virus are scams and can be ignored.
What ever you do, do not call that number. All they will do is rob your money and ID.
Thanks for your prompt reply. I assumed that it was a scam but as soon as I try to enter safari, I get the message. I cannot seem to eliminate this message. Any suggestions?
Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.
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Thank you so much. It worked and I am back in business with safari. You are a life-saver.
How can I remove a virus on safari?
