UPDATE ALL is grayed out in App Store

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Michael King Author

Level 2

245 points

UPDATE ALL is grayed out in App Store

I use my old 4s as an extra emai reader, browser, etc. Would like to update several apps on it. However:

- UPDATE ALL button button on the App Store/Updates is grayed out

- Several apps say they need an update but clicking the individual UPDATE button just opens the app

I have restarted App Store and the phone - neither had any effect. I don't have any idea when this stopped working.

Anyone have any hints? Thanks!

MacBook Air, OS X Yosemite (10.10), AEBS, iPh 5s, Air1,1, Macbook2,1

Posted on Mar 27, 2015 5:12 PM

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Answer 1

Best reply

Lawrence Finch

Level 10

202,204 points

Mar 27, 2015 5:15 PM in response to Michael King

That probably means that the apps require an iOS version later than the one currently on the phone.

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Answer 2

Michael King Author

Level 2

245 points

Mar 27, 2015 5:56 PM in response to Lawrence Finch

I can understand that for some, but not ALL - it's a long list. I don't believe that's the cause. I did find a long thread about this problem from Oct '14 - seemed to be no solution back then.

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Answer 3

Michael King Author

Level 2

245 points

Mar 28, 2015 5:48 AM in response to Michael King

I later noticed that I could not update iOS via WiFi. Found some fine print that said there was "only 2.2 GB" free space and 3.5 GB needed to update directly. That was a problem I recognized so plugged the phone into old MacBook (new iTunes apparently won't speak to iOS 7) and left the two of them alone for a while.

After that, iOS 8 was installed, all but 3 apps were updated, and the UPDATE ALL button worked for the remaining 3. Problem solved! I am still unhappy about the lack of any effective error message/advisories, but at least the problem is fixed.

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