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The apple Id on my iPad was signed out. We don't remember the password. The sign in box just keeps popping up over and over even if you hit cancel. Now we can't use the iPad at all. Can anyone help?

the Apple id on my iPad was signed out. we don't remeber the password. I was going to create a new Id for it but the sign in box won't go away. Even if you hit cancel it immediately pops back up. You can't do anything in the iPad because the box won't go away.

iPad Mini, iOS 8

Posted on Mar 27, 2015 7:07 PM

Reply
1 reply

Mar 27, 2015 11:13 PM in response to Afryer12888

If you can't remember its password then you should be able to get it reset (either via email or by answering its security questions) via http://iforgot.apple.com


If you can't get it reset via that page then contact Support in your country, after confirming your id and that it's your account they should be able to reset it : Contact Apple for help with Apple ID account security - Apple Support

If your country isn't on that page then try this form and explain and see what they reply with : https://www.apple.com/emea/support/itunes/contact.html

The apple Id on my iPad was signed out. We don't remember the password. The sign in box just keeps popping up over and over even if you hit cancel. Now we can't use the iPad at all. Can anyone help?

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