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Please i need help

hello there ! I've forgot my apple id password and i cant get access to any data !

I've tried to retrieve it using security questions but I've forgot the birthday date I've provided! And my email doesn't work! I need help

Posted on Mar 28, 2015 3:36 AM

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Posted on Mar 28, 2015 3:50 AM

If you can't reset it via http://iforgot.apple.com then contact Support in your country, they should be able to reset your password.


Contacting Apple about account security : Contact Apple for help with Apple ID account security


If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset you can view and/or change your birthdate by logging into your account on http://appleid.apple.com, selecting the 'password and security' section of your account and answering your security questions - that should take you to a screen with your birthdate on it.

1 reply
Question marked as Best reply

Mar 28, 2015 3:50 AM in response to Eiktik

If you can't reset it via http://iforgot.apple.com then contact Support in your country, they should be able to reset your password.


Contacting Apple about account security : Contact Apple for help with Apple ID account security


If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset you can view and/or change your birthdate by logging into your account on http://appleid.apple.com, selecting the 'password and security' section of your account and answering your security questions - that should take you to a screen with your birthdate on it.

Please i need help

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