Q: My MacBookPro is locked via find my Mac by another person I need to unlock it , Serial number of the Mbpro: C02JJ0LXDTY4
My MacBookPro is locked via find my Mac by another person I need to unlock it , Serial number of the Mbpro: C02JJ0LXDTY4
MacBook Air, OS X Mountain Lion (10.8)
Posted on Mar 27, 2015 11:57 PM
If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.
Posted on Mar 28, 2015 12:38 AM