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User profile for user: clarkthered
clarkthered Author
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installed windows 7, itunes runs for a few minutes then says a itunes is shutting down. i have uninstalled reinstalled so many times its crazy i have tried all the trouble shooting help, please for the love of god please someone help me, thank you

I installed windows 7 from vista, installed iTunes 12.1.1, I go to the store, or just my music and after a few minutes iTunes stops working and say I need to close program, I have uninstalled and reinstalled so many times its not even funny,ive deleted anything to do with apple on my pc and started with a new download of iTunes and get the same problem, I have tried all the troubleshooting guides and help, but nothing works,could it be a corrupt podcast? if so how do I tell if one is bad? please could any one give me some help or advise,thank you for all your time

iPod classic, Windows 7

Posted on Mar 27, 2015 9:59 PM

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User profile for user: turingtest2
turingtest2
User level: Level 10
272,761 points

Posted on Mar 28, 2015 1:29 AM

See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.



For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.



Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.



tt2

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User profile for user: turingtest2
turingtest2
User level: Level 10
272,761 points

Mar 28, 2015 1:29 AM in response to clarkthered

See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.



For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.



Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.



tt2

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installed windows 7, itunes runs for a few minutes then says a itunes is shutting down. i have uninstalled reinstalled so many times its crazy i have tried all the trouble shooting help, please for the love of god please someone help me, thank you

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