iTunes has stopped working on Win7 issues?

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iTunes has stopped working on Win7 issues?

So i just downloaded the iTunes 12 on my new PC that's running Windows 7 Ultimate 64-bit.(I downloaded the 64-bit iTunes ver. Checked twice.)

When i finished installing i got error message. Restart won't work. Here are the details:

Problem signature:

Problem Event Name: APPCRASH

Application Name: iTunes.exe

Application Version: 12.1.1.4

Application Timestamp: 54de1991

Fault Module Name: CoreAudioToolbox.dll

Fault Module Version: 7.9.9.6

Fault Module Timestamp: 54ddd41b

Exception Code: c000001d

Exception Offset: 00000000001fa332

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1033

Additional Information 1: 9c6b

Additional Information 2: 9c6b7db9ee4a5c91e895319a15215ea2

Additional Information 3: 261e

Additional Information 4: 261ef2d13ac069ed661b437bc868848c

An own-built PC-OTHER, Windows 7

Posted on Mar 28, 2015 6:33 AM

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Answer 1

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turingtest2

Level 10

272,743 points

Mar 28, 2015 6:57 AM in response to Reddox9090

See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.

tt2

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