Difficulties playing any MPEG-3 or MPEG-4 audio after upgrading. It could play in Quicktime.
MP3 audio show 00:00 and MPEG-4 show the time but can't play. WAV and WMA can play.
null-OTHER, Windows 7
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iTunes doesn't play WMA natively, it should be offering to convert according to the current import settings. 😕
You can try adjusting the setting under Edit > Preferences > Playback > Play Audio Using which might help, otherwise it may pay to reinstall.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2