iCloud Drive shows 'Encrypted Folder' and 'Encrypted File' instead of correct folder and files names

Question

Level 1

11 points

iCloud Drive shows 'Encrypted Folder' and 'Encrypted File' instead of correct folder and files names

On my 2014 MBA (10.10.2), I added a group of folders and files to iCloud Drive in Finder by dragging and dropping. I do not use disk encryption. The files are of various types (mostly jpeg/pdf, and a few docx). I can see the files when I login to iCloud.com, they are not showing as encrypted. But on my iPad2 8.2 the folders and files show as Encrypted Files and Folders (Settings-iCloud-Storage-Manage Storage-Other Documents (under Documents and Data). I have tried opening these with "authorized apps" on the iPad2, but the apps don't see these files. Two questions: 1. Why are these showing as encrypted, i have no idea what is on the iPad2?; and 2. Once I can get an answer to 1., will I be able to open these jpeg and pdf files on the iPad2. Thanks.

iPad 2, iOS 8.2

Posted on Mar 28, 2015 3:11 AM

Reply

Answer 1

fromsouth

Level 5

4,945 points

Mar 28, 2015 5:16 AM in response to West-East

If you do not see them encrypted at icloud.com, I would talk to support of those "authorized apps". Something makes them look or be encrypted, what is it on your ipad?

Reply

Answer 2

West-East Author

Level 1

11 points

Mar 28, 2015 7:10 PM in response to fromsouth

"...what is it on your iPad?" Not sure what you mean, but they show as encrypted.

Reply

Answer 3

fromsouth

Level 5

4,945 points

Mar 29, 2015 5:02 AM in response to West-East

on the computer you can see those folders online. On your ipad you see projection of those in an APP. That app is what you need to understand. Why and how those folders are shown to you by that app as encrypted is app designers decision.

Reply

Answer 4

West-East Author

Level 1

11 points

Mar 29, 2015 5:23 PM in response to fromsouth

On the iPad...Settings-iCloud-Storage-Manage Storage-Other Documents (under Documents and Data) is where I see the encrypted files/folders. Nothing to do with an app. These are pictures are pdfs.

Reply

Answer 5

fromsouth

Level 5

4,945 points

Mar 30, 2015 6:28 AM in response to West-East

If I finally understood you correctly you have tried opening those documents from the place that you described in your last post, is that correct?

Reply

Answer 6

West-East Author

Level 1

11 points

Mar 30, 2015 8:38 AM in response to fromsouth

I can't open something if I can't read the file name. The file name is "encrypted".

Reply

Answer 7

fromsouth

Level 5

4,945 points

Mar 30, 2015 10:52 AM in response to West-East

You can't open something that does not have a program associated with it, since you didn't simply say yes or no to previous question that is just a guess.

Reply

Answer 8

West-East Author

Level 1

11 points

Mar 30, 2015 11:59 AM in response to fromsouth

Sorry we aren't communicating. This doesn't have anything to do with a program being associated with the file. No regular app can open an encrypted file. Here is the final outcome. For some reason, after 2 days, these files now show up as unencrypted files in iCloud Drive on the iPad. That is they now match up by name and extension with what I have on the MBA in Finder. There is no explanation except that iCloud Drive is buggy.

Reply