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I mac

I have a iMac it is about 2 years old it has recently started to run very slow, it started to have issue after I had to down load firefox for a school program I have recently deleted firefox but it is still slow could it be virus?

iMac

Posted on Mar 28, 2015 8:16 AM

Reply
5 replies

Mar 28, 2015 8:30 AM in response to Allan Eckert

Here is the report from etresoft what does all the mean?

EtreCheck version: 2.1.8 (121)

Report generated March 28, 2015 at 8:20:50 AM PDT

Download EtreCheck from http://etresoft.com/etrecheck




Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Adware! - Remove] links for help removing adware.


Hardware Information: ℹ️

iMac (21.5-inch, Mid 2011) (Technical Specifications)

iMac - model: iMac12,1

1 2.5 GHz Intel Core i5 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

AMD Radeon HD 6750M - VRAM: 512 MB

iMac 1600 x 900


System Software: ℹ️

OS X 10.10.2 (14C1514) - Time since boot: one day 21:52:42


Disk Information: ℹ️

ST3500418AS disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (395.04 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5690H


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

HP Officejet 4500 G510n-z

Apple Internal Memory Card Reader

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Geneio [Adware! - Remove]


Launch Agents: ℹ️

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[running] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.skype.skypeinstaller.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.genieo.completer.download.plist [Adware! - Remove]

[loaded] com.genieo.completer.ltvbit.plist [Adware! - Remove]

[running] com.genieo.completer.update.plist [Adware! - Remove]

[loaded] com.google.keystone.agent.plist [Click for support]

[failed] com.zeobit.MacKeeper.Helper.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Skype UNKNOWN (missing value)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

DirectorShockwave: Version: 12.1.5r155 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version


User internet Plug-ins: ℹ️

WebEx64: Version: 1.0 - SDK 10.5 [Click for support]


Safari Extensions: ℹ️

Omnibar [Adware! - Remove]

searchtab


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

4% WindowServer

3% mds

3% Mail

0% hidd

0% fontd


Top Processes by Memory: ℹ️

472 MB softwareupdated

142 MB Google Chrome

133 MB Mail

116 MB Skype

103 MB mds_stores


Virtual Memory Information: ℹ️

41 MB Free RAM

1.62 GB Active RAM

1.60 GB Inactive RAM

872 MB Wired RAM

6.27 GB Page-ins

752 MB Page-outs


Diagnostics Information: ℹ️

Mar 26, 2015, 10:26:58 AM Self test - passed

Mar 28, 2015 8:29 AM in response to gfakhoury

You have adware installed. See my Adware Removal Guide for help finding and removing it.


In addition, you have MacKeeper installed, which is a scam. See:


Ongoing MacKeeper fraud


It is entirely possible that solving these two issues will fix your problem.


(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.)

I mac

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