2013 iMac incredibly slow. Etrecheck report included. Anyone help?

Question

2013 iMac incredibly slow. Etrecheck report included. Anyone help?

My 2013 iMac has never been that swift. But now it crawls, especially while using the internet and Word. Beachballs EVERYWHERE.

I've just got rid of some adware but is there anything else I can do, please? Here's a report from Etrecheck.

Problem description:

System very slow even when very little running on it.

EtreCheck version: 2.1.8 (121)

Report generated 28 March 2015 14:46:10 CET

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Adware! - Remove] links for help removing adware.

Hardware Information: ℹ️

iMac (21.5-inch, Late 2012) (Technical Specifications)

iMac - model: iMac13,1

1 2.9 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

NVIDIA GeForce GT 650M - VRAM: 512 MB

iMac 1920 x 1080

System Software: ℹ️

OS X 10.10.2 (14C1514) - Time since boot: 0:12:25

Disk Information: ℹ️

APPLE HDD ST1000LM024 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (383.31 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ℹ️

VIA Labs, Inc. USB3.0 Hub

Western Digital My Book 1144 4 TB

EFI (disk1s1) <not mounted> : 210 MB

My Book Studio (disk1s2) /Volumes/My Book Studio : 4.00 TB (3.15 TB free)

VIA Labs, Inc. USB2.0 Hub

Todos Data System AB Handelsbanken card reader

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Anywhere

Adware: ℹ️

Geneio [Adware! - Remove]

Kernel Extensions: ℹ️

/Library/Extensions

[not loaded] foo.tap (1.0) [Click for support]

[not loaded] foo.tun (1.0) [Click for support]

/System/Library/Extensions

[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) [Click for support]

[not loaded] com.rogueamoeba.InstantOn (6.0.1 - SDK 10.6) [Click for support]

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]

[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]

[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]

[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]

[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]

/System/Library/Extensions/InstantOn.kext/Contents/PlugIns

[not loaded] com.rogueamoeba.InstantOnCore (6.0.1 - SDK 10.6) [Click for support]

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) [Click for support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) [Click for support]

/Users/[redacted]/Downloads/Viscosity 2.app

[not loaded] com.viscosityvpn.Viscosity.tap (1.0) [Click for support]

[not loaded] com.viscosityvpn.Viscosity.tun (1.0) [Click for support]

Startup Items: ℹ️

tap: Path: /Library/StartupItems/tap

tun: Path: /Library/StartupItems/tun

Startup items are obsolete in OS X Yosemite

Launch Agents: ℹ️

[running] com.babylon.activation.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.rosettastone.rosettastonedaemon.plist [Click for support]

[running] com.tvmobili.artwork.plist [Click for support]

[loaded] org.macosforge.xquartz.startx.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.tvmobili.tvmobilisvcd.plist [Click for support]

[loaded] com.westerndigital.ErasePrivilegedHelper.plist [Click for support]

[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]

[loaded] PACESupport.plist [Click for support]

User Launch Agents: ℹ️

[failed] com.amazon.cloud-player.plist [Click for support] [Click for details]

[running] com.amazon.music.plist [Click for support]

[loaded] com.genieo.completer.download.plist [Adware! - Remove]

[loaded] com.genieo.completer.ltvbit.plist [Adware! - Remove]

[running] com.genieo.completer.update.plist [Adware! - Remove]

[loaded] com.pia.pia_manager.plist [Click for support]

[running] com.spigot.SearchProtection.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

[loaded] com.valvesoftware.steamclean.plist [Click for support]

User Login Items: ℹ️

Steam Application (/Applications/Steam.app)

Firefox Application (/Applications/Firefox.app)

Dropbox Application (/Applications/Dropbox.app)

Spotify Application Hidden (/Applications/Spotify.app)

Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]

VLC Plugin: Version: 1.0.5 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.7

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

Safari Extensions: ℹ️

Searchme [Adware! - Remove]

iTube Studio

Slick Savings [Adware! - Remove]

iMedia Converter Deluxe

Amazon Shopping Assistant [Adware! - Remove]

Ebay Shopping Assistant [Adware! - Remove]

Audio Plug-ins: ℹ️

EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support]

CallRecorder: Version: v2.5.13 - SDK 10.8 [Click for support]

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Growl [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 616.04 GB

Destinations:

My Book Studio [Local]

Total size: 4.00 TB

Total number of backups: 103

Oldest backup: 2013-12-10 14:05:43 +0000

Last backup: 2015-03-27 22:22:32 +0000

Size of backup disk: Excellent

Backup size 4.00 TB > (Disk size 999.35 GB X 3)

Top Processes by CPU: ℹ️

2% firefox

2% coreaudiod

2% WindowServer

1% mds

1% lsregister

Top Processes by Memory: ℹ️

550 MB firefox

241 MB Finder

137 MB WindowServer

103 MB Dropbox

103 MB ocspd

Virtual Memory Information: ℹ️

4.03 GB Free RAM

2.75 GB Active RAM

826 MB Inactive RAM

988 MB Wired RAM

1.69 GB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Mar 28, 2015, 02:41:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-28-144112_[reda cted].crash

Mar 28, 2015, 02:31:42 PM Self test - passed

Mar 27, 2015, 11:20:07 PM /Library/Logs/DiagnosticReports/JavaApplicationStub_2015-03-27-232007_[redacted ].hang

Mar 26, 2015, 03:02:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/SearchProtection_2015-03-26-15 0209_[redacted].crash

Mar 26, 2015, 03:02:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/SearchProtection_2015-03-26-15 0207_[redacted].crash

Mar 25, 2015, 07:32:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-25-193249_[reda cted].crash

Mar 25, 2015, 07:26:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-25-192635_[reda cted].crash

Mar 25, 2015, 07:20:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-25-192021_[reda cted].crash

Mar 26, 2015, 06:15:15 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-26-181515_[reda cted].crash

Mar 26, 2015, 10:19:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-26-10 1902_[redacted].crash

iMac

Posted on Mar 28, 2015 6:53 AM

Reply

Answer 1

dominic23

Level 10

83,910 points

Mar 28, 2015 7:46 AM in response to Giles, The Voice Of City Fans

Adware Genieo and other unnecessary extensions like Searchme are installed without your knowledge. Removing it will help,

1. Use free AdwareMedic to remove adware

http://www.adwaremedic.com/index.php

Install , open, and run it by clicking “Scan for Adware” button to remove adware.

Once done, quit AdwareMedic.

or

Remove the adware manually by following the “HowTo” from Apple.

http://support.apple.com/en-us/HT203987

2. Safari > Preferences > Extensions

Turn those off and relaunch Safari.

Turn those on one by one and test.

3. Safari > Preferences > Search > Search Engine :

Select your preferred search engine.

Reply

Answer 2

Mar 28, 2015 8:26 AM in response to dominic23

Thanks very much - I've already used Adwaremedic but it's still VERY slow.

Reply

Answer 3

John Galt

Level 10

141,132 points

Mar 28, 2015 8:29 AM in response to Giles, The Voice Of City Fans

You inadvertently installed adware. You do not need to download or install anything to fix it.

For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.

Review your Gatekeeper settings: OS X : About Gatekeeper - Apple Support. Gatekeeper is designed to protect you from inadvertently installing garbage software, and it has been disabled on that Mac.

Reply

Answer 4

Linc Davis

Level 10

209,547 points

Mar 28, 2015 8:31 AM in response to Giles, The Voice Of City Fans

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1308 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+$$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/://;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag $ -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Reply

Answer 5

Allan Jones

Level 9

68,690 points

Mar 28, 2015 8:35 AM in response to Giles, The Voice Of City Fans

Uninstall all the software that came with your WD external drives. That slowed my computers in the past until I evicted that stuff.

Was the Etrecheck report you posted run before or after you ran AdwareMedic? If after, please run another test so we can see what may have been missed.

If Safari is iCloud-enabled, try turning that off in iCloud preferences and test.

Reply

Answer 6

Mar 28, 2015 11:35 AM in response to Linc Davis

Start time: 16:43:22 03/28/15

Revision: 1308

Model Identifier: iMac13,1

System Version: OS X 10.10.2 (14C1514)

Kernel Version: Darwin 14.1.0

Time since boot: 1:47

UID: 501

USB

My Book 1144 (Western Digital Technologies, Inc.)

USB3.0 Hub (VIA Labs, Inc.)

Handelsbanken card reader (Todos Data System AB)

USB2.0 Hub (VIA Labs, Inc.)

Bluetooth

Apple Magic Mouse

Apple Wireless Keyboard

Activity

en1: in 486, out 106 (KiB/s)

CPU usage (%)

JavaApplicationS (UID 501): 32.3

firefox (UID 501): 18.2

Net in (Mb/s)

JavaApplication (UID 501): 13

I/O wait time (ms/s)

system_profiler (UID 501): 72

I/O requests (KiB/s)

launchd (UID 0): 4150

System errors (per sec)

JavaApplication (UID 501, error 35): 854

steam_osx (UID 501, error 35): 204

JavaApplication (UID 501, error 316): 178

steam_osx (UID 501, error 60): 124

Energy (lifetime)

JavaApplicationStub (UID 501): 19.83

kernel_task (UID 0): 18.80

firefox (UID 501): 7.08

Energy (sampled)

kernel_task (UID 0): 14.26

JavaApplicationStub (UID 501): 9.00

Listeners

kdc: kerberos

launchd: afpovertcp

System caches/logs

2.5 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data

Diagnostic reports

2015-03-07 cloudd crash x3

2015-03-07 firefox hang x2

2015-03-07 plugin-container crash

2015-03-08 LegacyFileVaultMessageTracer crash

2015-03-11 cloudd crash

2015-03-11 plugin-container crash

2015-03-12 firefox hang

2015-03-12 plugin-container crash

2015-03-13 plugin-container crash

2015-03-14 cloudd crash

2015-03-14 plugin-container crash

2015-03-15 Finder hang

2015-03-15 LegacyFileVaultMessageTracer crash

2015-03-15 firefox hang x2

2015-03-15 plugin-container crash

2015-03-19 osascript hang

2015-03-20 garcon crash

2015-03-24 node-webkit Helper crash

2015-03-25 Mail crash

2015-03-26 cloudd crash x3

2015-03-27 SearchProtection crash x2

2015-03-27 cloudd crash

2015-03-27 plugin-container crash

2015-03-28 JavaApplicationStub hang

2015-03-28 cloudd crash

HID errors: 3

Kernel log

Mar 26 10:42:13 PM notification timeout (pid 323, HP Scan 3)

Mar 26 14:43:23 Limiting closed port RST response from 491 to 250 packets per second

Mar 26 14:50:17 firefox (map: 0xffffff8029dea2d0) triggered DYLD shared region unnest for map: 0xffffff8029dea2d0, region 0x7fff85800000->0x7fff85a00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Mar 26 14:50:21 firefox (map: 0xffffff80291f6870) triggered DYLD shared region unnest for map: 0xffffff80291f6870, region 0x7fff85800000->0x7fff85a00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Mar 26 15:02:09 firefox (map: 0xffffff8026c172d0) triggered DYLD shared region unnest for map: 0xffffff8026c172d0, region 0x7fff85800000->0x7fff85a00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Mar 26 15:18:07 PM notification timeout (pid 166, com.apple.ifdrea)

Mar 26 15:18:07 PM notification timeout (pid 323, HP Scan 3)

Mar 26 16:22:27 IOAudioStream[0xffffff8015982200]::clipIfNecessary() - Error: counted 1 clip more than one buffer ahead errors.

Mar 26 21:51:28 Limiting closed port RST response from 449 to 250 packets per second

Mar 26 22:07:29 Limiting closed port RST response from 1504 to 250 packets per second

Mar 26 22:09:29 decmpfs.c:1415:decmpfs_read_compressed: cluster_copy_upl_data err 14

Mar 26 22:09:29 decmpfs.c:1439:decmpfs_read_compressed: err 14

Mar 26 22:12:19 decmpfs.c:1415:decmpfs_read_compressed: cluster_copy_upl_data err 14

Mar 26 22:12:19 decmpfs.c:1439:decmpfs_read_compressed: err 14

Mar 27 10:59:20 IOAudioStream[0xffffff8015982200]::clipIfNecessary() - Error: counted 1 clip more than one buffer ahead errors.

Mar 27 12:59:50 (map: 0xffffff8028868c30) triggered DYLD shared region unnest for map: 0xffffff8028868c30, region 0x7fff8da00000->0x7fff8dc00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Mar 27 20:33:00 4630f0) triggered DYLD shared region unnest for map: 0xffffff80284630f0, region 0x7fff8da00000->0x7fff8dc00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Mar 28 14:32:51 TLV Error:

Mar 28 14:32:51 IO80211AWDLPeerManager::updateLocalRequests can't allocate service descriptor for add len 25 type 2 Tlv Error

Mar 28 14:34:24 firefox (map: 0xffffff801c6c3e10) triggered DYLD shared region unnest for map: 0xffffff801c6c3e10, region 0x7fff8bc00000->0x7fff8be00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Mar 28 14:40:19 Limiting closed port RST response from 397 to 250 packets per second

Mar 28 14:57:17 TLV Error:

Mar 28 14:57:17 IO80211AWDLPeerManager::updateLocalRequests can't allocate service descriptor for add len 25 type 2 Tlv Error

Mar 28 14:58:08 firefox (map: 0xffffff80140f33c0) triggered DYLD shared region unnest for map: 0xffffff80140f33c0, region 0x7fff84c00000->0x7fff84e00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Mar 28 15:14:11 PM notification timeout (pid 163, com.apple.ifdrea)

System log

Mar 28 14:58:31 syncdefaultsd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:58:32 syncdefaultsd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:58:47 syncdefaultsd: ApplePushService: Connection timed out trying to communicate with apsd

Mar 28 14:59:06 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:59:07 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:59:08 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:59:09 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:59:09 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:59:10 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:59:10 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:59:11 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:59:11 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:59:12 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 14:59:12 AddressBookSourceSync: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

Mar 28 15:00:21 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Steam" for over 1.00 seconds. Server has re-enabled them.

Mar 28 15:05:55 cloudd: Stream 0x7ff8835e1e30 is sending an event before being opened

Mar 28 15:06:18 cloudd: Stream 0x7ff8835f66e0 is sending an event before being opened

Mar 28 16:09:23 WindowServer: CGXGetConnectionProperty: Invalid connection 56847

Mar 28 16:12:25 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

Mar 28 16:21:56 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

Mar 28 16:22:33 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.

Mar 28 16:24:23 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Vuze" for over 1.00 seconds. Server has re-enabled them.

Mar 28 16:24:41 Mail: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

Mar 28 16:32:30 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

Loaded kernel extensions

com.paceap.kext.pacesupport.snowleopard (5.9)

com.wdc.driver.USB_64HP (1.0.0)

System services loaded

com.adobe.fpsaud

com.apple.Kerberos.kdc

- status: 1

com.apple.dpd

- status: 75

com.apple.watchdogd

com.google.keystone.daemon

com.microsoft.office.licensing.helper

com.paceap.pacesupport

com.tvmobili.tvmobilisvcd

com.westerndigital.ErasePrivilegedHelper

org.macosforge.xquartz.privileged_startx

System services disabled

com.apple.mrt

Login services loaded

com.amazon.cloud-player

- status: 78

com.amazon.music

com.apple.mrt.uiagent

com.babylon.activation

com.google.keystone.system.agent

com.pia.pia_manager

com.rosettastone.rosettastonedaemon

com.spotify.webhelper

com.tvmobili.artwork

com.valvesoftware.steamclean

org.macosforge.xquartz.startx

Login services disabled

com.genieo.completer.ltvbit

com.spigot.SearchProtection

com.genieo.completer.download

com.genieo.completer.update

com.viber.osx

User services loaded

com.valvesoftware.steam.ipctool

User services disabled

com.genieo.completer.ltvbit

com.spigot.SearchProtection

com.genieo.completer.download

com.genieo.completer.update

com.viber.osx

Startup items

/Library/StartupItems/tap/StartupParameters.plist

/Library/StartupItems/tap/tap

/Library/StartupItems/tun/StartupParameters.plist

/Library/StartupItems/tun/tun

User login items

Steam

- /Applications/Steam.app

Firefox

- /Applications/Firefox.app

Dropbox

- /Applications/Dropbox.app

Spotify

- /Applications/Spotify.app

Safari extensions

Amazon Shopping Assistant

- com.spigot.safari.amazonshopassist

Ebay Shopping Assistant

- com.spigot.safari.ebayshopassist

iMedia Converter Deluxe

- com.wondershare.iskyvc

iTube Studio

- com.wondershare.safari.itubestudio

Searchme

- com.spigot.safari.searchme

Slick Savings

- com.spigot.safari.slicksavings

Firefox extensions

Clipple

Widgets

HP Ink Widget

iCloud errors

cloudd 87

Continuity errors

sharingd 24

Restricted files: 243

Lockfiles: 31

High file counts

Desktop: 758

Contents of /Library/LaunchAgents/com.babylon.activation.plist

- mod date: May 15 14:30:14 2012

- size (B): 620

- checksum: 2983079625

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.babylon.activation</string>

<key>MachServices</key>

<dict>

<key>com.babylon.activation</key>

<true/>

</dict>

<key>KeepAlive</key>

<true/>

<key>OnDemand</key>

<key>RunAtLoad</key>

<true/>

<key>Disabled</key>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/Babylon/Babylon Activation.app/Contents/MacOS/Babylon Activation</string>

</array>

</dict>

</plist>

Contents of /Library/LaunchAgents/com.rosettastone.rosettastonedaemon.plist

- mod date: Mar 4 10:29:31 2013

- size (B): 662

- checksum: 49023104

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.rosettastone.rosettastonedaemon</string>

<key>TimeOut</key>

<key>KeepAlive</key>

<true/>

<key>RunAtLoad</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemon</string>

<string>--config</string>

<string>/Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemonConfiguration.txt</string>

</array>

</dict>

</plist>

Contents of /Library/LaunchAgents/com.tvmobili.artwork.plist

- mod date: Oct 4 18:21:22 2013

- size (B): 550

- checksum: 3654463100

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.tvmobili.artwork</string>

<key>KeepAlive</key>

<true/>

<key>StandardOutPath</key>

<key>RunAtload</key>

<true/>

<key>OnDemand</key>

<key>ProgramArguments</key>

<array>

<string>/Applications/TVMOBiLi.app/Contents/MacOS/tvmobiliqlhandler</string>

</array>

</dict>

</plist>

Contents of /Library/LaunchAgents/org.macosforge.xquartz.startx.plist

- mod date: Aug 11 23:52:54 2014

- size (B): 721

- checksum: 2451978492

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>org.macosforge.xquartz.startx</string>

<key>ProgramArguments</key>

<array>

<string>/opt/X11/lib/X11/xinit/launchd_startx</string>

<string>/opt/X11/bin/startx</string>

<string>/opt/X11/bin/Xquartz</string>

</array>

<key>Sockets</key>

<dict>

<key>org.macosforge.xquartz:0</key>

<dict>

<key>SecureSocketWithKey</key>

<string>DISPLAY</string>

</dict>

<key>ServiceIPC</key>

<true/>

<key>EnableTransactions</key>

<true/>

...and 2 more line(s)

Contents of /Library/LaunchDaemons/PACESupport.plist

- mod date: Jul 11 09:00:00 2012

- size (B): 450

- checksum: 1658798800

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN"

"http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.paceap.pacesupport</string>

<key>ProgramArguments</key>

<array>

<string>/System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/pa ceload</string>

</array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.tvmobili.tvmobilisvcd.plist

- mod date: Oct 4 18:21:23 2013

- size (B): 554

- checksum: 3447834319

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.tvmobili.tvmobilisvcd</string>

<key>KeepAlive</key>

<true/>

<key>StandardOutPath</key>

<key>RunAtload</key>

<true/>

<key>OnDemand</key>

<key>ProgramArguments</key>

<array>

<string>/Applications/TVMOBiLi.app/Contents/MacOS/tvmobilisvcd</string>

</array>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.westerndigital.ErasePrivilegedHelper.plist

- mod date: Dec 10 11:21:27 2013

- size (B): 805

- checksum: 2855540152

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.westerndigital.ErasePrivilegedHelper</string>

<key>OnDemand</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Library/PrivilegedHelperTools/com.westerndigital.ErasePrivilegedHelper </string>

</array>

<key>ServiceIPC</key>

<true/>

<key>Sockets</key>

<dict>

<key>MasterSocket</key>

<dict>

<key>SockFamily</key>

<key>SockPathMode</key>

<key>SockPathName</key>

<string>/var/run/com.westerndigital.ErasePrivilegedHelper.socket</string>

<key>SockType</key>

...and 5 more line(s)

Contents of /private/etc/ssh_config

- mod date: Dec 15 18:17:26 2014

- size (B): 3957

- checksum: 2841432291

Host *

SendEnv LANG LC_*

Host *

XAuthLocation /opt/X11/bin/xauth

Contents of /private/etc/sshd_config

- mod date: Dec 15 18:17:26 2014

- size (B): 4161

- checksum: 2518667249

SyslogFacility AUTHPRIV

AuthorizedKeysFile .ssh/authorized_keys

UsePrivilegeSeparation sandbox # Default for new installations.

AcceptEnv LANG LC_*

Subsystem sftp /usr/libexec/sftp-server

XAuthLocation /opt/X11/bin/xauth

Contents of Library/LaunchAgents/com.amazon.cloud-player.plist

- mod date: Dec 10 13:43:42 2013

- size (B): 462

- checksum: 2707474481

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>EnableTransactions</key>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.amazon.cloud-player</string>

<key>Program</key>

<string>/Applications/Amazon Cloud Player.app/Contents/MacOS/Amazon Music Helper</string>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of Library/LaunchAgents/com.amazon.music.plist

- mod date: Dec 3 11:06:52 2014

- size (B): 448

- checksum: 3668832669

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>EnableTransactions</key>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.amazon.music</string>

<key>Program</key>

<string>/Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper</string>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of Library/LaunchAgents/com.pia.pia_manager.plist

- mod date: Nov 18 14:23:14 2014

- size (B): 502

- checksum: 2474814993

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.pia.pia_manager</string>

<key>Program</key>

<string>/Users/USER/.pia_manager/pia_manager.app/Contents/MacOS/runner.sh</stri ng>

<key>ProgramArguments</key>

<array><string>runner.sh</string><string>--startup</string></array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of Library/LaunchAgents/com.spotify.webhelper.plist

- mod date: Mar 28 14:58:12 2015

- size (B): 539

- checksum: 3954417563

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.spotify.webhelper</string>

<key>KeepAlive</key>

<dict>

<key>NetworkState</key>

<true/>

</dict>

<key>RunAtLoad</key>

<true/>

<key>Program</key>

<string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>

<key>SpotifyPath</key>

<string>/Applications/Spotify.app</string></dict>

</plist>

Contents of Library/LaunchAgents/com.valvesoftware.steamclean.plist

- mod date: Mar 28 14:58:13 2015

- size (B): 834

- checksum: 3444981621

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.valvesoftware.steamclean</string>

<key>Program</key>

<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>

<string>Public</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>SteamContentPaths</key>

<array>

<string>/Users/USER/Library/Application Support/Steam/SteamApps</string>

</array>

<key>ThrottleInterval</key>

<key>WatchPaths</key>

<array>

<string>/Applications/Steam.app</string>

</array>

...and 2 more line(s)

Bad plists

Library/Preferences/com.computerlab.Connect.plist

Extensions

/Library/Extensions/tap.kext

- foo.tap

/Library/Extensions/tun.kext

- foo.tun

/System/Library/Extensions/InstantOn.kext/Contents/PlugIns/InstantOnCore.kext

- com.rogueamoeba.InstantOnCore

/System/Library/Extensions/InstantOn.kext

- com.rogueamoeba.InstantOn

/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns/PACESupportL eopard.kext

- com.paceap.kext.pacesupport.leopard

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns/PACESupportP anther.kext

- com.paceap.kext.pacesupport.panther

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns/PACESupportS nowLeopard.kext

- com.paceap.kext.pacesupport.snowleopard

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns/PACESupportT iger.kext

- com.paceap.kext.pacesupport.tiger

/System/Library/Extensions/PACESupportFamily.kext

- com.paceap.kext.pacesupport.master

/System/Library/Extensions/UsbEthernetGadget.kext

- com.tomtom.driver.UsbEthernetGadget

/System/Library/Extensions/WD1394HPDriver.kext

- com.wdc.driver.1394HP

/System/Library/Extensions/WD1394_64HPDriver.kext

- com.wdc.driver.1394_64HP

/System/Library/Extensions/WDUSBHPDriver.kext

- com.wdc.driver.USBHP

/System/Library/Extensions/WDUSB_64HPDriver.kext

- com.wdc.driver.USB_64HP

Applications

/Applications/BBC iPlayer Desktop.app

- BBCiPlayerDesktop.UUID.1

/Applications/Babylon.app

- com.babylon.application

/Applications/Bigasoft Total Video Converter.app

- com.bigasoft.total-video-converter-mac

/Applications/Flip4Mac/WMV Player.app

- net.telestream.wmv.player

/Applications/Hewlett-Packard/Device Utilities/HP Firmware Updater.app

- com.hp.FirmwareUpdater

/Applications/Hewlett-Packard/HP Scan 3.app

- com.hp.scan.app

/Applications/Hewlett-Packard/HP Uninstaller.app

- com.hp.Uninstaller

/Applications/JDownloader.app

- com.install4j.jdownloader09.5977

/Applications/LibreOffice.app

- org.libreoffice.script

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

- com.microsoft.ASApplication

/Applications/Microsoft Office 2011/Office/Equation Editor.app

- com.microsoft.EquationEditor

/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app

- com.microsoft.office.setupassistant

/Applications/Microsoft Office 2011/Office/Microsoft Query.app

- com.microsoft.Query

/Applications/MyTomTomSA.app

- com.tomtom.mytomtomsa

/Applications/OmegaT.app

- com.apple.jnlp-http___omegat.sourceforge.net_webstart_OmegaT.jnlp

/Applications/Play MPE Player.app

- com.destiny.plaympe.player

/Applications/Private Internet Access.app

- com.pia.privateinternetaccess.launcher

/Applications/Skim.app

- net.sourceforge.skim-app.skim

/Applications/Sportradar/ScoutTrainingPlatform/STPVideoPlayer/STPVideoPlayer.ap p

- com.betradar.scouttrainingplatform.videoplayer.UUID.1

/Applications/TVMOBiLi.app

- com.tvmobili.tvmobilisvcd

/Applications/Utilities/Adobe AIR Application Installer.app

- com.adobe.air.ApplicationInstaller

/Applications/Utilities/XQuartz.app

- org.macosforge.xquartz.X11

/Applications/VLC 2.app

- N/A

/Applications/Vuze.app

- com.azureus.vuze

/Applications/XBMC.app

- com.teamxbmc.xbmc

/Applications/amule.app

- org.amule.aMule

/Applications/iSkysoft iTube Studio.app

- com.iSkysoft.iTube Studio

/Library/Application Support/Babylon/Babylon Activation.app

- com.babylon.activation

/Library/Application Support/Babylon/BabylonQL.app

- com.babylonQL.application

/Library/Application Support/Babylon/StatusBarApp.app

- com.yourcompany.StatusBarApp

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Add to iPhoto Library.app

- com.apple.automator.Add to iPhoto Library

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Email Image.app

- com.apple.automator.Email Image

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Email PDF.app

- com.apple.automator.Email PDF

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open HP Scan.app

- com.apple.automator.Open HP Scan

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open PDF in Preview.app

- com.apple.automator.Open PDF in Preview

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open in Preview.app

- com.apple.automator.Open in Preview

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Save PDF in Documents.app

- com.apple.automator.Save PDF in Documents

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Save in Pictures.app

- com.apple.automator.Save in Pictures

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

- com.microsoft.silverlight.sllauncher

/Library/Application Support/PACE Anti-Piracy/InterLok Helper.app

- com.paceap.interlokhelper

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app

- com.adobe.air.ApplicationInstaller

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app

- com.adobe.air.Template

/Library/Printers/hp/Fax/fax.backend

- com.hp.fax

/Library/Printers/hp/Fax/rastertofax.filter

- com.hp.rastertofax

/Library/Printers/hp/cups/Inkjet1.driver

- com.hp.print.cups.filter.inkjet1

/Library/Printers/hp/cups/filters/pdftopdf.filter

- com.hp.print.cups.filter.pdftopdf

/Rosetta Stone TOTALe.app

- com.rosettastone.rosettastonetotale

/Users/USER/Applications/Football Manager 2010.app

- N/A

/Users/USER/Applications/Left 4 Dead.app

- N/A

/Users/USER/Downloads/Audio Hijack Pro.app

- com.rogueamoeba.AudioHijackPro2

/Users/USER/Downloads/Campfire.app

- com.fluidapp.FluidApp.Campfire

/Users/USER/Downloads/Sky Go Desktop.app

- 2916036024.go.sky.com

/Users/USER/Downloads/SoundCloud Downloader 2.app

- com.BirdiCode.SoundCloud_Downloader

/Users/USER/Downloads/SoundCloud Downloader 3.app

- com.birdicode.SoundCloud_Downloader

/Users/USER/Downloads/SoundCloud Downloader 4.app

- com.birdicode.SoundCloud_Downloader

/Users/USER/Downloads/SoundCloud Downloader.app

- com.birdicode.SoundCloud_Downloader

/Users/USER/Downloads/UnRarX.app

- com.peternoriega.unrarx

/Users/USER/Downloads/aMule 2.app

- org.amule.aMule

/Users/USER/Downloads/aMule.app

- org.amule.aMule

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app

- com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app

- com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Default coobgpohoikkiipiblmjeljniedjpjpf.app

- com.google.Chrome.app.Default-coobgpohoikkiipiblmjeljniedjpjpf-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app

- com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Default pjkljhegncpnkpknbcohdijeoejaedia.app

- com.google.Chrome.app.Default-pjkljhegncpnkpknbcohdijeoejaedia-internal

/Users/USER/Library/Application Support/Steam/steamapps/common/Football Manager 2010/fm.app

- com.sigames.eur.FootballManager2010

/Users/USER/Library/Application Support/Steam/steamapps/common/Football Manager 2010/tools/editor/Editor.app

- com.sigames.eur.FootballManagerEditor2010

/Users/USER/Library/Application Support/Steam/steamapps/common/Football Manager 2010/tools/resource archiver/Resource Archiver.app

- Resource Archiver 2010

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/addoninstaller.app

- N/A

Frameworks

/Library/Frameworks/Adobe AIR.framework

- com.adobe.AIR

/Library/Frameworks/TSLicense.framework

- net.telestream.license

/Users/USER/Library/Frameworks/EWSMac.framework

- com.eSellerate.EWSMac67108872

PrefPane

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/Flip4Mac WMV.prefPane

- net.telestream.wmv.prefpane

/Library/PreferencePanes/Growl.prefPane

- com.growl.prefpanel

Bundles

/Library/Application Support/PACE Anti-Piracy/InterLok Engine.bundle

- com.paceap.interlok.iluiengine

/Library/Application Support/PACE Anti-Piracy/iLokSupport.bundle

- com.paceap.iokit.iLokSupport

/Library/Audio/Plug-Ins/HAL/EcammAudioLoader.plugin

- com.ecamm.EcammAudioLoader

/Library/Contextual Menu Items/BabylonCMPlugin.plugin

- com.babylon.CMPlugin

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin

- com.adobe.adobecp

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin

- com.macromedia.FlashPlayer-10.6.plugin

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

- com.adobe.acrobat.pdfviewerNPAPI

/Library/Internet Plug-Ins/Flash Player.plugin

- com.macromedia.Flash Player.plugin

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

- net.telestream.wmv.plugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/Internet Plug-Ins/VLC Plugin.plugin

- com.netscape.vlc

/Library/Internet Plug-Ins/WidevineMediaOptimizer.plugin

- com.WidevineMediaOptimizerLib.Widevine Media Optimizer_x86_64

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/iPhotoPhotocast.plugin

- com.apple.plugin.iPhotoPhotocast

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

- com.google.o1dbrowserplugin

/Library/QuickLook/GBQLGenerator.qlgenerator

- com.apple.garageband.quicklookgenerator

/Library/Spotlight/GBSpotlightImporter.mdimporter

- com.apple.garageband.spotlightimporter

/Library/Spotlight/LogicPro.mdimporter

- null

/Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

/Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

/Users/USER/Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks/B ooks/542357414.ibooks/OPS/assets/widgets/Summary-1.wdgt

- null

/Users/USER/Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks/B ooks/542357414.ibooks/OPS/assets/widgets/Summary-5.wdgt

- null

/Users/USER/Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks/B ooks/542357414.ibooks/OPS/assets/widgets/Timer-2.wdgt

- null

/Users/USER/Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks/B ooks/542357414.ibooks/OPS/assets/widgets/Timer-5.wdgt

- null

/Users/USER/Library/Widgets/HP Ink Widget.wdgt

- com.hp.widget.inkwidget

Bundles (new)

/Applications/AdwareMedic.app

- com.thesafemac.adwaremedic

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

- com.microsoft.ASApplication

/Applications/Microsoft Office 2011/Office/Microsoft Query.app

- com.microsoft.Query

/Applications/Popcorn-Time.app

- com.intel.nw

/Applications/iPhoto.app

- com.apple.iPhoto

/Users/USER/Downloads/EtreCheck 2.app

- com.etresoft.EtreCheck

/Users/USER/Downloads/EtreCheck.app

- com.etresoft.EtreCheck

/Users/USER/Downloads/UnRarX.app

- com.peternoriega.unrarx

Library paths

/Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

/Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib

/Library/Application Support/RosettaStoneDaemon/Libraries/FNInterface_libFNP.dylib

/Library/Application Support/RosettaStoneDaemon/Libraries/FnpCommsSoap.dylib

/Library/Application Support/RosettaStoneDaemon/bin/ActivationDaemonPlugin.dylib

/Library/Application Support/RosettaStoneDaemon/bin/DataInstaller.dylib

/Library/Application Support/RosettaStoneDaemon/bin/DataInstallerDaemonPlugin.dylib

/Library/Application Support/RosettaStoneDaemon/bin/SREDaemonPlugin.dylib

/Library/Application Support/RosettaStoneDaemon/bin/libRosettaStoneDaemon.dylib

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib

/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoCo m.dylib

/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoDt .dylib

/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoFr .dylib

/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoPt .dylib

/Users/USER/Desktop/Old Firefox Data/6utqjam0.default-1411843101683/gmp-gmpopenh264/1.1/libgmpopenh264.dylib

/Users/USER/Desktop/Old Firefox Data/ae3papow.default-1416836447553/gmp-gmpopenh264/1.1/libgmpopenh264.dylib

/Users/USER/Library/Application Support/Firefox/Profiles/axsk8pj8.default-1417650114995/gmp-gmpopenh264/1.1/lib gmpopenh264.dylib

/Users/USER/Library/Application Support/Firefox/Profiles/axsk8pj8.default-1417650114995/gmp-gmpopenh264/1.3/lib gmpopenh264.dylib

/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.7.771/_platform_specific/mac_x64/libwidev inecdm.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/bsppack.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/bugreporter_filequeue.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/bugreporter_public.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/datacache.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/dedicated.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/engine.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/filesystem_stdio.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/gameui.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/inputsystem.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/launcher.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/libcef.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/libmilesmachox86.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/libsteam_api.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/libtier0.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/libvstdlib.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/materialsystem.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/scenefilecache.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/serverbrowser.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/shaderapidx9.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/shaderapiempty.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/soundemittersystem.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/stdshader_dx9.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/studiorender.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/unitlib.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/valve_avi.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vaudio_miles.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vaudio_speex.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vgui2.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vguimatsurface.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vphysics.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vscript.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/bin/vtex_dll.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/left4dead/bin/client.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/left4dead/bin/matchmaking.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/left4dead/bin/matchmaking_ds.dylib

/Users/USER/Library/Application Support/Steam/steamapps/common/left 4 dead/left4dead/bin/server.dylib

/Users/USER/Library/Application Support/Vuze/plugins/aznettor/libevent-2.0.5.dylib

/opt/X11/lib/libAppleWM.7.dylib

/opt/X11/lib/libFS.6.dylib

/opt/X11/lib/libGL.1.dylib

/opt/X11/lib/libGLU.1.dylib

/opt/X11/lib/libICE.6.dylib

/opt/X11/lib/libOSMesa.8.dylib

/opt/X11/lib/libOpenVG.1.dylib

/opt/X11/lib/libSM.6.dylib

/opt/X11/lib/libX11-xcb.1.dylib

/opt/X11/lib/libX11.6.dylib

/opt/X11/lib/libXRes.1.dylib

/opt/X11/lib/libXTrap.6.dylib

/opt/X11/lib/libXau.6.dylib

/opt/X11/lib/libXaw3d.8.dylib

/opt/X11/lib/libXaw6.6.dylib

/opt/X11/lib/libXaw7.7.dylib

/opt/X11/lib/libXaw8.8.dylib

/opt/X11/lib/libXcomposite.1.dylib

/opt/X11/lib/libXcursor.1.dylib

/opt/X11/lib/libXdamage.1.dylib

/opt/X11/lib/libXdmcp.6.dylib

/opt/X11/lib/libXevie.1.dylib

/opt/X11/lib/libXext.6.dylib

/opt/X11/lib/libXfixes.3.dylib

/opt/X11/lib/libXfont.1.dylib

/opt/X11/lib/libXfontcache.1.dylib

/opt/X11/lib/libXft.2.dylib

/opt/X11/lib/libXi.6.dylib

/opt/X11/lib/libXinerama.1.dylib

/opt/X11/lib/libXmu.6.dylib

/opt/X11/lib/libXmuu.1.dylib

/opt/X11/lib/libXp.6.dylib

/opt/X11/lib/libXplugin.1.dylib

/opt/X11/lib/libXpm.4.dylib

/opt/X11/lib/libXrandr.2.dylib

/opt/X11/lib/libXrender.1.dylib

/opt/X11/lib/libXss.1.dylib

/opt/X11/lib/libXt.6.dylib

/opt/X11/lib/libXtst.6.dylib

/opt/X11/lib/libXv.1.dylib

/opt/X11/lib/libXvMC.1.dylib

/opt/X11/lib/libXvMCW.1.dylib

/opt/X11/lib/libXxf86misc.1.dylib

/opt/X11/lib/libXxf86vm.1.dylib

/opt/X11/lib/libcairo-script-interpreter.2.dylib

/opt/X11/lib/libcairo.2.dylib

/opt/X11/lib/libdmx.1.dylib

/opt/X11/lib/libfontconfig.1.dylib

/opt/X11/lib/libfontenc.1.dylib

/opt/X11/lib/libfreetype.6.dylib

/opt/X11/lib/libglut.3.dylib

/opt/X11/lib/libpixman-1.0.dylib

/opt/X11/lib/libpng.3.dylib

/opt/X11/lib/libpng12.0.dylib

/opt/X11/lib/libpng14.14.dylib

/opt/X11/lib/libpng15.15.dylib

/opt/X11/lib/libxcb-composite.0.dylib

/opt/X11/lib/libxcb-cursor.0.dylib

/opt/X11/lib/libxcb-damage.0.dylib

/opt/X11/lib/libxcb-dpms.0.dylib

/opt/X11/lib/libxcb-dri2.0.dylib

/opt/X11/lib/libxcb-dri3.0.dylib

/opt/X11/lib/libxcb-ewmh.2.dylib

/opt/X11/lib/libxcb-glx.0.dylib

/opt/X11/lib/libxcb-icccm.4.dylib

/opt/X11/lib/libxcb-image.0.dylib

/opt/X11/lib/libxcb-keysyms.1.dylib

/opt/X11/lib/libxcb-present.0.dylib

/opt/X11/lib/libxcb-randr.0.dylib

/opt/X11/lib/libxcb-record.0.dylib

/opt/X11/lib/libxcb-render-util.0.dylib

/opt/X11/lib/libxcb-render.0.dylib

/opt/X11/lib/libxcb-res.0.dylib

/opt/X11/lib/libxcb-screensaver.0.dylib

/opt/X11/lib/libxcb-shape.0.dylib

/opt/X11/lib/libxcb-shm.0.dylib

/opt/X11/lib/libxcb-sync.1.dylib

/opt/X11/lib/libxcb-util.1.dylib

/opt/X11/lib/libxcb-xevie.0.dylib

/opt/X11/lib/libxcb-xf86dri.0.dylib

/opt/X11/lib/libxcb-xfixes.0.dylib

/opt/X11/lib/libxcb-xinerama.0.dylib

/opt/X11/lib/libxcb-xkb.1.dylib

/opt/X11/lib/libxcb-xprint.0.dylib

/opt/X11/lib/libxcb-xtest.0.dylib

/opt/X11/lib/libxcb-xv.0.dylib

/opt/X11/lib/libxcb-xvmc.0.dylib

/opt/X11/lib/libxcb.1.dylib

/opt/X11/lib/libxkbfile.1.dylib

/opt/X11/lib/libxkbui.1.dylib

/opt/X11/lib/libxshmfence.1.dylib

App extensions

com.getdropbox.dropbox.garcon

com.google.GoogleDrive.FinderSyncAPIExtension

Modifications

file added: /Applications/Amazon Music.app/Contents/Frameworks/Amazon Music Helper.app

file added: /Applications/Amazon Music.app/Contents/Frameworks/taglib/libtag.1.9.1.dylib

file added: /Applications/Firefox.app/Contents/MacOS/plugins/DefaultPlugin.plugin

file modified: /Applications/Popcorn-Time.app/Contents/Resources/app.nw/src/app/language/en.js on

Bad kernel extensions

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns/PACESupportP anther.kext

/System/Library/Extensions/UsbEthernetGadget.kext

/System/Library/Extensions/WD1394HPDriver.kext

/System/Library/Extensions/WDUSBHPDriver.kext

Installations

Office 2011 14.4.8 Update: 26/03/2015 14:53

Slack: 06/03/2015 18:15

Adobe Flash Player: 05/02/2015 12:16

Google Voice and Video: 31/01/2015 10:02

Google Voice and Video: 29/01/2015 13:53

Elapsed time (sec): 1848

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Answer 7

Linc Davis

Level 10

209,547 points

Mar 28, 2015 12:12 PM in response to Giles, The Voice Of City Fans

A

The startup drive may be failing, or there may be some other internal hardware fault.

Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

The test results show other issues. I suggest you defer the remaining steps until after the hardware fault has been corrected.

B

Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.

Back up all data before proceeding.

Step 1

If you have more than one user, and the one in question is not an administrator, then go to Step 2.

Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):

sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-

You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

Step 2 (optional)

Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.

Start up in Recovery mode. When the OS X Utilities screen appears, select

Utilities ▹ Terminal

from the menu bar. A Terminal window will open. In that window, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window will open. You’re not going to reset a password.

Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button.

Select

 ▹ Restart

from the menu bar.

C

Back up all data.

Run the following command in the same way as before. It moves to the Trash "semaphore" files that have not been cleaned up by the system and may be interfering with normal operation. The files are empty; they contain no data. There will be no output this time.

find L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.??????? -exec mv {} .Trash/ \; 2>&-

Log out or restart the computer and empty the Trash.

D

A Java application, perhaps a game, is using excessive system resources and throwing many errors.

E

The PACE copy-protection software needs to be updated, or removed if you no longer use the application that depends on it. "WD Drive Manager" serves no real purpose and should also be removed.

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

F

Storing many files on the Desktop may slow down the Finder, especially if the files have custom icons. Move most or all of the files to another subfolder of your home folder.

G

The following Safari extensions are malicious and should be removed in the Extensions pane of the Safari preferences window:

Amazon Shopping Assistant

Ebay Shopping Assistant

Searchme

Slick Savings

Do the equivalent in the Chrome and Firefox browsers, if you use those. Never install any extension with the words "Spigot," "Conduit," "Genieo," or "Trovi" in the description.

H

The "Firefox" application is outdated or else has been modified by a malware installer. Delete it and download a fresh copy directly from the developer's website.

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