Undercovergirl
Level 1 (12 points)
Mac OS X

Q: Macbook pro retina is slowing down?

Hello, I got an early 2014 Retina Macbook pro 13" like an year and a month ago. I got it as a gift ( don't tell me I'm spoiled or anything because I'm not this is the only thing I didn't pay myself, and I also never asked for it ) after my old laptop was dying. Anyway, it's been doing great for the whole year, but it's been a few months it started slowing down a bit. Now it's becoming more slow, and I'd like to know how to make it faster. I've already searched for answers but nothing helped.

 

 

I know the specs aren't that great but I didn't choose them so yeah :

- Intel dual core i5 at 2.4Ghz ( with turbo boost to 2.9 Ghz )

- 4gb of ram

- 128 gb SSD

- running on OS X 10.10.2 Yosemite

( not the best I know )

But as I said it was very fast.

I also don't play games, or edit videos, so I don't really need a very powerful laptop. I only surf the internet, listen to music ( on youtube or iTunes ), check my emails, do my homework on open office, and I always talk to my bestfriend on Viber.

Sometimes Viber crashes or becomes laggy, also scrolling on web pages becomes sometimes laggy. I also got only one problem with this macbook, about a year ago I got the white screen of death but I managed to make it work again.

I only have 34 gb of flash storage left, but I can't transfer my photos and videos to an external hard drive because I don't have one yet.

What can I do to make it faster? Will reinstalling Yosemite make it faster? Or downgrading to Mavericks? If so can you please give me some instructions on how to because I don't know.

Thank you!

MacBook Pro with Retina display, OS X Yosemite (10.10.1), Macbook Pro 13" Retina Display

Posted on Mar 28, 2015 7:57 AM

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Undercovergirl

Q: Macbook pro retina is slowing down?

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  • by Linc Davis,

    Linc Davis Linc Davis Mar 29, 2015 7:05 AM in response to Undercovergirl
    Level 10 (208,044 points)
    Applications
    Mar 29, 2015 7:05 AM in response to Undercovergirl

    I don't really understand why I have to do all these steps, as you said it's not going to do anything to my macbook, so it won't solve the slowness.

    "etrecheck" won't solve the slowness either. Why did you run it? That was more steps than what I'm suggesting you do.

     

    But I'm not trying to sell you anything. Click the Support link at the top of this page to schedule a call from Apple Support, or make a "Genius" appointment at an Apple Store. The latter is a free service.

  • by etresoft,

    etresoft etresoft Mar 29, 2015 7:38 AM in response to Undercovergirl
    Level 7 (29,380 points)
    Mar 29, 2015 7:38 AM in response to Undercovergirl

    Perhaps that is as good as the VirtualBox uninstaller gets. It is free software after all. Restart your machine, run EtreCheck again, and post the results. That will show what is left over and still needs to be removed.

     

    Here is how you can remove Flavours:

    1) In the Finder, choose "Go to Folder..." from the "Go" menu

    2) In the the "Go to the folder:" dialog that appears, enter the following:

    /Library/LaunchDaemons

    3) Click the "Go" button.

    4) In the "LaunchDaemons" Finder window, locate the file named "net.interacto.flavours.helper.plist" and drag it to your desktop

    5) Restart

    6) Delete the file "net.interacto.flavours.helper.plist" on your desktop.

     

    At this point, Flavours will no longer be running. It will still be partially installed, but not taking up any more RAM.

     

    With a little luck, the VirtualBox uninstaller will have done something useful and you will be done. If not, I can give you a similar set of instructions that will remove VirtualBox. We will know more after the next EtreCheck report you post.

     

    You definitely need to get a Time Machine backup drive. On the bright side, since your SSD is so small to begin with, you should be able to get a suitable backup drive for $100 or maybe less.

  • by Undercovergirl,

    Undercovergirl Undercovergirl Mar 29, 2015 7:51 AM in response to etresoft
    Level 1 (12 points)
    Mac OS X
    Mar 29, 2015 7:51 AM in response to etresoft

    EtreCheck version: 2.1.8 (121)

    Report generated 29 Mar 2015 16:45:38 CEST

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)

        MacBook Pro - model: MacBookPro11,1

        1 2.4 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Not upgradeable

            BANK 0/DIMM0

                2 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en0: 802.11 a/b/g/n/ac

        Battery Health: Normal - Cycle count 329

     

    Video Information: ℹ️

        Intel Iris

            Color LCD spdisplays_2560x1600Retina

     

    System Software: ℹ️

        OS X 10.10.2 (14C1514) - Time since boot: 0:1:33

     

    Disk Information: ℹ️

        APPLE SSD SD0128F disk0 : (121,33 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 120.12 GB (41.15 GB free)

                Encrypted AES-XTS Unlocked

                Core Storage: disk0s2 120.47 GB Online

     

    USB Information: ℹ️

        Apple Internal Memory Card Reader

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

            /System/Library/Extensions

        [not loaded]    com.devguru.driver.SamsungComposite (1.4.28 - SDK 10.6) [Click for support]

        [not loaded]    com.wacom.kext.pentablet (5.3.3 - SDK 10.8) [Click for support]

     

            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.28 - SDK 10.6) [Click for support]

        [not loaded]    com.devguru.driver.SamsungACMData (1.4.28 - SDK 10.6) [Click for support]

        [not loaded]    com.devguru.driver.SamsungMTP (1.4.28 - SDK 10.5) [Click for support]

        [not loaded]    com.devguru.driver.SamsungSerial (1.4.28 - SDK 10.6) [Click for support]

     

    Launch Agents: ℹ️

        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

        [not loaded]    com.teamviewer.teamviewer.plist [Click for support]

        [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]

        [running]    com.wacom.pentablet.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

        [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [loaded]    com.valvesoftware.steamclean.plist [Click for support]

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Viber    Application Hidden (/Applications/Viber.app)

        KiesAgent    Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

        fuspredownloader    Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)

        BambooCore    Application  (/Library/Application Support/Wacom/BambooCore.app)

     

    Internet Plug-ins: ℹ️

        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]

        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

        WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: Java 8 Update 31 Check version

     

    Safari Extensions: ℹ️

        Facebook Improved

        SaveFrom.net helper

        Adblock Plus

        SafariRestore

        Pushbullet

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

        Java  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

             9%    mds

             4%    mds_stores

             4%    WindowServer

             1%    fontd

             0%    TeamViewer_Desktop

     

    Top Processes by Memory: ℹ️

        314 MB    Safari

        271 MB    Viber

        160 MB    com.apple.WebKit.WebContent

        142 MB    ocspd

        107 MB    iTunes

     

    Virtual Memory Information: ℹ️

        144 MB    Free RAM

        1.73 GB    Active RAM

        1.59 GB    Inactive RAM

        735 MB    Wired RAM

        1.20 GB    Page-ins

        4 MB    Page-outs

     

    Diagnostics Information: ℹ️

        Mar 29, 2015, 04:43:50 PM    Self test - passed

        Mar 28, 2015, 12:16:36 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Viber_2015-03-28-001636_[redac ted].crash

        Mar 28, 2015, 12:15:01 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-03-28-001501_ [redacted].crash

        Mar 27, 2015, 10:16:01 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Viber_2015-03-27-221601_[redac ted].crash

        Mar 26, 2015, 06:52:24 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-26-185224_[ redacted].cpu_resource.diag [Click for details]

     

    I also did the steps on how to remove Flavours, but there wasn't any file named that way in the folder.

    Also, Linc Davis, I did it because, I don't know to me it seems easier, I'm not an expert with computers. Also, if I go to the Apple store, do you think they can do anything for me even though my macbook is not under warranty anymore? I live in France by the way, if that changes anything..

  • by Linc Davis,

    Linc Davis Linc Davis Mar 29, 2015 8:03 AM in response to Undercovergirl
    Level 10 (208,044 points)
    Applications
    Mar 29, 2015 8:03 AM in response to Undercovergirl

    if I go to the Apple store, do you think they can do anything for me even though my macbook is not under warranty anymore?

    Yes, but I don't know whether the service is free in France.

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