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My purchased and rental movies from itunes store, in HD or SD, does not want to play in itunes. It does show a blank black screen, the timer does not move, no sound and no picture. However, the rental period has been activated, showing only 47 hours left to watch
itunes-OTHER, Windows 8
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
It could well be that your system will work properly with the "for older video cards" version of iTunes and QuickTime installed.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
My downloaded movie in SD or HD do not want to play
