MacBook Pro 5.5 OSX Mavericks Crashes Daily

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MacBook Pro 5.5 OSX Mavericks Crashes Daily

Please help!

My MacBook Pro 5.5 (Mid-2009) on OSX Mavericks crashes (screen goes black, restarts) daily, especially when there’s a heavy load on memory, e.g. when several tabs in the browser are open. It was 100% stable before I upgraded RAM from 4GB to 8GB, and upgraded from Snow Leopard to Mavericks. This is driving me crazy; any help would be MUCH appreciated! As suggested by other forum users, here is the EtreCheck report I ran today:

EtreCheck version: 2.1.8 (121)

Report generated March 28, 2015 at 3:09:50 PM CDT

Download EtreCheck from http://etresoft.com/etrecheck

Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2009) (Technical Specifications)

MacBook Pro - model: MacBookPro5,5

1 2.26 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Replace Soon - Cycle count 1016

Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.9.5 (13F1066) - Time since boot: 0:7:9

Disk Information: ℹ️

FUJITSU MJA2320BH FFS G1 disk0 : (320.07 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 319.21 GB (15.32 GB free) (Low!)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-868

USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Click for support]

[not loaded] com.seagate.driver.PowSecDriverCore (5.1.0) [Click for support]

/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.0) [Click for support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.0) [Click for support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.0) [Click for support]

Startup Items: ℹ️

ProTec6b: Path: /Library/StartupItems/ProTec6b

Startup items are obsolete in OS X Yosemite

Problem System Launch Agents: ℹ️

[not loaded] com.paragon.NTFS.auth.plist [Click for support]

[running] com.paragon.NTFS.notify.plist [Click for support]

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[not loaded] com.paragon.updater.plist [Click for support]

[running] com.seagate.SeagateStorageGauge.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[running] com.fitbit.fitbitd.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist [Click for details]

[loaded] com.google.GoogleContactSyncAgent.plist [Click for support]

[loaded] com.pia.pia_manager.plist [Click for support]

User Login Items: ℹ️

iTunesHelper UNKNOWN (missing value)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

nplastpass: Version: 3.1.21 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]

Default Browser: Version: 537 - SDK 10.9

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 10.1.13 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version

Safari Extensions: ℹ️

TinEye

FlickrPlus

Add To Amazon Wish List

Pin It Button

ExifExt

Translate

Missing e

Save to Pocket

Flickr Original

LastPass

YoutubeWide

Sessions

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]

Paragon NTFS for Mac ® OS X [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

15% mds

5% WindowServer

3% mdworker

0% SystemUIServer

0% fontd

Top Processes by Memory: ℹ️

163 MB mds_stores

112 MB com.apple.IconServicesAgent

52 MB Finder

52 MB Dock

34 MB mds

Virtual Memory Information: ℹ️

6.11 GB Free RAM

1.07 GB Active RAM

459 MB Inactive RAM

682 MB Wired RAM

579 MB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Mar 28, 2015, 03:01:31 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-28-150131_[redacted].panic [Click for details]

Mar 28, 2015, 03:00:46 PM Self test - passed

Mar 27, 2015, 05:51:06 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-27-175106_[redacted].panic [Click for details]

Mar 25, 2015, 01:45:10 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-25-014510_[redacted].panic [Click for details]

Mar 25, 2015, 01:37:54 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-25-013754_[redacted].panic [Click for details]

Mar 23, 2015, 07:07:39 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-190739_[redacted].panic [Click for details]

Mar 22, 2015, 03:41:04 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-154104_[redacted].panic [Click for details]

Mar 21, 2015, 07:42:04 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-21-074204_[redacted].panic [Click for details]

Mar 17, 2015, 10:27:24 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-17-222724_[redacted].panic [Click for details]

Mar 12, 2015, 12:31:33 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-12-003133_[redacted].panic [Click for details]

Mar 8, 2015, 04:40:11 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-08-044011_[redacted].panic [Click for details]

Mar 8, 2015, 01:59:55 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-08-015955_[redacted].panic [Click for details]

Mar 12, 2015, 12:30:04 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-12-003004_[redacted].panic [Click for details]

Posted on Mar 28, 2015 1:30 PM

Reply

Answer 1

Best reply

stedman1

Community+ 2024

Level 10

256,440 points

Mar 28, 2015 1:33 PM in response to Bryon41

If you still have the original, correct spec RAM available, reinstall and retest.

Maximum Memory	8.0 GB
Memory Slots	2 - 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM

Reply

Answer 2

BobHarris

Level 9

53,117 points

Mar 28, 2015 1:41 PM in response to Bryon41

You can run Rember (multiple passes running over night) to see if it can find a problem with the RAM.

You should look at, and post the system panic, to see if it maybe it gives memory error codes (I don't know how to see them, but maybe someone else does).

<http://support.apple.com/kb/ht2546>

You should most likely contact your RAM vendor and either ask for replacement RAM, or a refund. The long term forum contributors generally recommend Crucial.com and MacSales.com (OWC). Many of us have used their products, and if there have been issues, they have be prompt in correcting them. If one of them is your RAM vendor, then contact them, they will be helpful.

Reply

Answer 3

greg sahli

Level 7

25,508 points

Mar 28, 2015 2:06 PM in response to BobHarris

I'm curious if you still need/use PIA manager and MobileMe?

And I'm concerned that you're not using Time Machine. Do you have some other backup method?

Macs are just like any other electro-mechanical device - they fail when least expected!

Reply

Answer 4

Bryon41 Author

Level 1

0 points

Mar 28, 2015 7:50 PM in response to stedman1

Thanks. Did so, and it seemed to run just fine. I ended up picking up some Crucial sticks, and they seem to have solved the problem. ***** that it had to be bad memory, I so often seem to get duds when I buy parts.

Reply

Answer 5

Bryon41 Author

Level 1

0 points

Mar 28, 2015 7:54 PM in response to greg sahli

I still use PIA, but have never used MobileMe, and I can't figure out how to get rid of it! Any suggestions?

I wonder if some of these daemons/launch processes are slowing my MBP down. I can't find the fitbit thing, and I can't find com.apple.CSConfigDotMacCert-@me.com (is this MobileMe)?

Thanks for your concern, but I back up pretty regularly to two drives. I prefer to have control over it. 🙂

Reply

Answer 6

Mar 28, 2015 7:58 PM in response to Bryon41

Bryon41 wrote:

Thanks. Did so, and it seemed to run just fine. I ended up picking up some Crucial sticks, and they seem to have solved the problem. ***** that it had to be bad memory, I so often seem to get duds when I buy parts.

It probably isnt a case of bad memory, it is a case of incorrect memory.

Reply

Answer 7

Bryon41 Author

Level 1

0 points

Mar 28, 2015 8:01 PM in response to BobHarris

I think it was bad PNY memory. I've always bought Crucial; figures the one time I don't it's defective. Thank you all for your help! I'll be back if it continues to crash!

Reply

Answer 8

Bryon41 Author

Level 1

0 points

Mar 28, 2015 8:03 PM in response to stedman1

How is the memory incorrect if memory is designed to clock-down to what the motherboard supports? Is there something I'm not understanding about this?

Reply

Answer 9

Mar 29, 2015 4:02 AM in response to Bryon41

Bryon41 wrote:

How is the memory incorrect if memory is designed to clock-down to what the motherboard supports? Is there something I'm not understanding about this?

Yes, Macs are very particular about the spec of RAM used. In most cases using incorrect spec RAM will cause problems.

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