Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can no longer print since upgrading modem.

can no longer print since upgrading modem. none of our apple devices see the HP printer anymore. they used to. says no airprint printers found. any thoughts on how to fix?

iPhone 5s, airprint

Posted on Mar 28, 2015 11:02 AM

Reply
3 replies

Mar 28, 2015 11:07 AM in response to geokyr

If you upgraded the modem......but you have not reset the printer back to its original default settings and then set it up again......now would be a good time to do this.


The printer still has the programmed settings to connect to your old modem, and it cannot find it, because it is no longer there. The printer is lost, and does not know how to find its way. It needs to be set up again with new settings to match your new modem.

can no longer print since upgrading modem.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.