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Reset ALL Settings, now stuck on a plain logo. PLEASE HELP

Ok So I tried to Reset All Settings, which made it Restart, as usual. It truned on again with the progress bar but then it restarted without the bar and it is now stuck on a plain logo. PLEASE HELP

iPhone 5, iOS 8.2

Posted on Mar 28, 2015 1:32 PM

Reply
1 reply

Mar 31, 2015 9:49 AM in response to bamboo344

Hi bamboo344,


I'm sorry to hear you are having these issues with your iPhone. If your iPhone isn't responding or starting up past the Apple logo screen, you may find the troubleshooting steps outlined in the following article helpful:


If your device gets stuck during startup

When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:


  1. Make sure that you have iTunes 12 or later on your computer.
  2. Put your device in recovery mode.
  3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support


Regards,

- Brenden

Reset ALL Settings, now stuck on a plain logo. PLEASE HELP

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