Q-Rock
Level 1 (0 points)

Q: Can Not Connect To My Computer....Please Help!!!

I connected my refurbished iphone 6 plus to my apple computer so I can sync my songs and this popped up

 

 

"ITUNES COULD NOT CONNECT TO THE IPHONE "IPHONE Q-ROCK" BECAUSE THE DEVICE TIMED OUT"

 

Can anyone please help me with this and tell me just what the **** this means!!! iTunes is not recognizing my phone on the computer.

iMac (21.5-inch Mid 2010), Mac OS X (10.6.8)

Posted on Mar 28, 2015 3:14 PM

by mario49,Solvedanswer
mario49 mario49
Community Specialists
A:

Hi Q-Rock,

 

Thanks for using Apple Support Communities. Based on what you stated, it sounds like the device is not communicating with iTunes. I would recommend that you read this article, it may be able to help the issue.

 

iTunes: Resolve USB-related alerts - Apple Support

 

Cheers,

Mario

Posted on Mar 31, 2015 10:24 PM

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