Q: iPhone 5c keeps restarting

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swimmerryu

Level 1 (0 points)

iTunes

Q: iPhone 5c keeps restarting

I am the second owner of my iPhone 5c and I began having problems with it a few months ago. At random times my phone will shut down and restart repeatedly. I have also gotten the Blue Screen Of Death twice now and once a debugger code thing came up on my phone. I tried to do a system restore but that did not help at all! I am getting sick of my phone restarting when I need it! I don't know what else to try!

Can anyone please help me fix this problem?

IOS 8.2 16GB

Posted on Mar 28, 2015 4:46 PM

I have this question too

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swimmerryu

Level 1 (0 points)

iTunes

A:

I went to Apple and serviced my phone. This was the solution.

Posted on Apr 8, 2015 7:09 PM

Q: iPhone 5c keeps restarting

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by alex_h1,

alex_h1 Mar 31, 2015 11:05 AM in response to swimmerryu
Community Specialists

Mar 31, 2015 11:05 AM in response to swimmerryu

Hi swimmerryu,

To help resolve this issue where your new-to-you iPhone 5c is unexpectedly restarting as you use it, please follow the steps in the article linked below.

If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

Take care,
Alex H.
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by swimmerryu,

swimmerryu Apr 3, 2015 9:40 AM in response to alex_h1
Level 1 (0 points)

iTunes

Apr 3, 2015 9:40 AM in response to alex_h1

alex_h1,

Hello and thanks for trying to help! All of my phone is up to date and it has now started to shut down with my phone's screen fading into different colored lines. I reset my settings and deleted all non-essential apps and my phone worked fine for a while. Then I went on a trip and took a ton of pictures and my phone started to shut down again with multi-colored lined (I don't know if that makes sense). I was wondering if the amount of storage I use could trigger my phone to shut down? I will be contacting Apple soon to try and fix this issue!

Thanks for your help!
swimmerryu
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by znw910,

znw910 Apr 8, 2015 7:12 PM in response to swimmerryu
Level 1 (0 points)

Apr 8, 2015 7:12 PM in response to swimmerryu

It could be possible water damage or a bad board. you never know. only way to find out would be to have apple run diagnostics on the phone its self. and if in 1 year possibly a whole new phone!
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Accepted Answer · Apr 8, 2015 7:09 PM

swimmerryu

Level 1 (0 points)

iTunes

Apr 8, 2015 7:09 PM in response to swimmerryu

I went to Apple and serviced my phone. This was the solution.

Q: iPhone 5c keeps restarting

All replies Helpful answers

by alex_h1,

by swimmerryu,

by swimmerryu,Solvedanswer

by znw910,

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