Erasing all content and settings from my iPad is taking 8+ hours...

Question

Level 1

4 points

Erasing all content and settings from my iPad is taking 8+ hours...

I wanted to erase all content and settings from my iPad. I started the process at 2pm and it is now 10:20pm. It has been stuck on the loading circle going round and round for more than 8 hours now... is this normal? What should I do? and is there anything that can fasten up the process. My iPad is an iPad mini 16GB WIFI white, on either iOS 7.1.1 or iOS 7.1.2 and most of the storage was taken up, is that why its taking too long?

iPad Mini, Erase all content and settings

Posted on Mar 28, 2015 3:24 PM

Reply

Answer 1

mario49

Community Specialist

Mar 31, 2015 10:54 AM in response to ceburton

Hello ceburton,

After reviewing your post, it sounds like Erase All Content and Settings is taking a while to finish. I would recommend that you read this article, it may be able to help the issue.

iOS: Understanding 'Erase All Content and Settings' - Apple Support

When you select to "Erase All Content and Settings," the process can take from a few minutes to several hours. The time this process takes will vary by iOS device:

Thanks for using Apple Support Communities.

Have a nice day,

Mario

Reply