photo library storage issues
why does my phone say I have data in my photo library even though I've deleted everything from my camera roll and my photostream
I also shut off my photostream.
iPhone 4S, iOS 8.1.3
User profile for user:
brenden dv
User level:
Community Specialist
Hi szimmer38,
I'm sorry to hear you are having these issues with your iPhone. If you are having an issue with a mismatch in the reported storage/number of photos between iOS on your iPhone and iTunes on your computer, you may want to make sure you have a backup of your data, then try the following troubleshooting steps (the article is aimed at a slightly different issue, but the steps are also helpful for storage reporting issues):
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
- Make sure that you have iTunes 12 or later on your computer.
- Put your device in recovery mode.
- When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden
