Downloaded update on iPhone 5 now screen frozen any suggestions

Hi rossiebud,

If your iPhone's screen is unresponsive and it will not respond to any buttons you press, then please follow the directions below.

If your device doesn't respond when you press buttons

Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:

1. Restart your device.
2. If it still doesn't respond, or if it doesn't turn back on, reset your device.

If you still need help after trying the steps above, contact Apple Support.

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Have a good one,

Alex H.