HT203128: Using the new iTunes
Learn about Using the new iTunes
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Helpful answers
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Mar 31, 2015 11:45 AM in response to 11zachsby brenden dv,Hello 11zachs,
I'm sorry to hear you are having these issues with your iPod classic. If your iPod isn't responding or starting up successfully, you may find the information and troubleshooting steps outlined in the following articles helpful:
iPod: No power or frozen - Apple Support
Restoring iPod to factory settings - Apple Support
Sincerely,
- Brenden
