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Iphone 6 plus touch screen not responding?

Is anyone else experiencing issues with their touch screen or working since the update to iOS 8.2? I have to press the power button several times and sometimes hard boot the phone in order to be able to type, select a app to open, or do anything.

iPhone 6 Plus, iOS 8.2

Posted on Mar 28, 2015 3:50 PM

Reply
6 replies

Mar 30, 2015 10:28 PM in response to moguy96

To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the Touch Screen . If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:

Use iTunes to restore your iOS device to factory settings - Apple Support

Find an Apple Authorized Service Provider

iPhone - Contact Support - Apple Support

Iphone 6 plus touch screen not responding?

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