error 1 updating iphone 4s

Hello boyskie,

Thanks for using Apple Support Communities.

To help resolve this issue where you're unable to update your iPhone, due to receiving error code 1, I'd like you to please follow the directions outlined below.

Check for hardware issues

Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.

1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
3. Make sure that your security software and settings are allowing communication between your device and update servers.
4. If you still see the error message when you update or restore, contact Apple support.

Get help with iOS update and restore errors - Apple Support

Have a good one,

Alex H.