Network problem- Software or Hardware ? i'm Lost

Question

Franco Borgo Author

Level 1

123 points

Network problem- Software or Hardware ? i'm Lost

The set-up

I had a small home network with Mac OS X Server for many year, without big problems.

Recently, I replace my server from a MacPro to a New Mac-Mini

My Airport with a new AC Time Capsule

and my ISP from a Cable to a DSL.

Way too many changes at the same time.

Mac Mini is connected to the airport with EthernetCable.

The problem

It seems like the Mac-mini goes off-line every few minutes, for 1-3 minutes then come back.

The rest of the network is ok. With the Mini out, I lose the DNS, so I change my configuration on my MBA and everything is ok on this side.

So the problem, is either with ethernet port on the Airport, on the mini or maybe some sort of software Problem.

The problem is not always there but it is coming back more frequently every day.

Is there a tool I could use to help me locate the problems ?

Thank you

Posted on Mar 28, 2015 9:03 PM

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Answer 1

Linc Davis

Level 10

209,547 points

Mar 29, 2015 7:20 AM in response to Franco Borgo

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

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Answer 2

Franco Borgo Author

Level 1

123 points

Mar 29, 2015 5:20 PM in response to Linc Davis

Yes, I know, I was hoping to do some diagnostic to reduced the number of variables before going there.

Thank you

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