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Finder won't open and couldn't access any of my files, Help!

MacBook Air (13-inch, Mid 2013)

Processor 1.3 GHz Intel Core i5

Memory 4 GB 1600 MHz DDR3

Storage 120GB (and remaining space 11GB)


OS X Yosemite Version 10.10.2


Hi there,


Listing my issues below,


Since yesterday,

1. I couldn't open my Finder (the color ball is always rotating)

2. I witness slightly excess heating than usual on the top left corner of the laptop

3. My desktop files are all missing

4. I couldn't access any file even when I use Spotlight (it won't respond to open any file selected)

5. Safari and other browsers work

6. I have Parallel Desktop with Windows and I can access files which are available in Windows

I sincerely appreciate your contribution to sort this problem at the earliest.


Many thanks,

Kart.

MacBook Air (13-inch Mid 2013), OS X Yosemite (10.10.2)

Posted on Mar 29, 2015 1:45 AM

Reply
11 replies

Mar 29, 2015 6:32 AM in response to Kart S

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Step 1

For this step, the title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process (Finder). For example, if Safari crashed, you would enter "Safari" (without the quotes.)

Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Step 2

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION User Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Mar 29, 2015 8:29 AM in response to Linc Davis

Dear Mr. Linc Davis,

Thank you for writing. Below are the

Step 1 details. As you mentioned I deleted a. my name and b. as they were little longer I randomly selected lines which doesn't have words such as crash or burning CPU or terminated and deleted them to make it short (but, not many).

Step 2 - It won't allow me to select these 2,

DIAGNOSTIC AND USAGE INFORMATION User Diagnostic Reports

when I selected the User D. Reports, it's blank and says 'no logs selected'. Only the 'D. and Usage Messages' are there which you mentioned not to bring in.

Please write to me anything else, I can provide you. Thank you for helping.

------------------

3/29/15 12:17:40.853 loginwindow[64]: ERROR | -[SessionLogoutManager _requestTerminationForApp:appLSDictionary:withDelay:] | Failed to send AppleEvent to Finder, terminating directly

3/29/15 12:17:40.854 loginwindow[64]: ERROR | __34-[SessionLogoutManager quitFinder]_block_invoke | Unable to send quit to Finder, continuing the logout

3/29/15 12:17:40.855 loginwindow[64]: ERROR | __34-[SessionLogoutManager quitFinder]_block_invoke | Finder failed to kill and did not accept AppleEvent, continuing the logout.

3/29/15 12:17:40.863 com.apple.xpc.launchd[1]: (com.apple.Finder[235]) Service exited due to signal: Terminated: 15

3/29/15 12:32:26.874 com.apple.xpc.launchd[1]: (com.apple.Finder) ThrottleInterval set to zero. You're not that important. Ignoring.

3/29/15 12:32:29.273 WindowServer[93]: CGError

3/29/15 12:34:08.000 kernel[0]: process Finder[190] thread 1521 caught burning CPU! It used more than 50% CPU (Actual recent usage: 89%) over 180 seconds. thread lifetime cpu usage 90.029566 seconds, (89.411258 user, 0.618308 system) ledger info: balance: 90001809507 credit: 90005170036 debit: 3360529 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 101106476484

3/29/15 12:34:28.957 spindump[340]: Saved cpu_resource.diag report 3/29/15 13:26:24.170 loginwindow[65]: ERROR | -[SessionLogoutManager _requestTerminationForApp:appLSDictionary:withDelay:] | Failed to send AppleEvent to Finder, terminating directly

3/29/15 13:26:24.170 loginwindow[65]: ERROR | __34-[SessionLogoutManager quitFinder]_block_invoke | Unable to send quit to Finder, continuing the logout

3/29/15 13:26:24.170 loginwindow[65]: ERROR | __34-[SessionLogoutManager quitFinder]_block_invoke | Finder failed to kill and did not accept AppleEvent, continuing the logout.

3/29/15 13:26:24.179 com.apple.xpc.launchd[1]: (com.apple.Finder[190]) Service exited due to signal: Terminated: 15

3/29/15 15:40:06.948 com.apple.xpc.launchd[1]: (com.apple.Finder) ThrottleInterval set to zero. You're not that important. Ignoring.

3/29/15 15:40:13.662 Finder[188]: assertion failed: 14C1514: libxpc.dylib + 97940 [876216DC-D5D3-381E-8AF9-49AE464E5107]: 0x89

3/29/15 15:42:07.000 kernel[0]: process Finder[188] thread 1553 caught burning CPU! It used more than 50% CPU (Actual recent usage: 74%) over 180 seconds. thread lifetime cpu usage 90.042746 seconds, (89.230196 user, 0.812550 system) ledger info: balance: 90003856684 credit: 90007268759 debit: 3412075 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 120777088306

3/29/15 15:42:08.605 spindump[457]: Saved cpu_resource.diag report for Finder version 10.10.2 (10.10.2) to /Library/Logs/DiagnosticReports/Finder_2015-03-29--MacBook-Air.cpu_resource.dia g

3/29/15 15:57:41.850 com.apple.xpc.launchd[1]: (com.apple.Finder[188]) Service exited due to signal: Terminated: 15

3/29/15 15:57:42.053 Finder[535]: assertion failed: 14C1514: libxpc.dylib + 97940 [876216DC-D5D3-381E-8AF9-49AE464E5107]: 0x89

3/29/15 15:57:47.887 spindump[457]: Saved hang report for Finder version 10.10.2 (10.10.2) to

3/29/15 16:08:33.499 loginwindow[65]: ERROR | __34-[SessionLogoutManager quitFinder]_block_invoke | Finder is killable, calling SMJobRemove

3/29/15 16:58:04.101 com.apple.xpc.launchd[1]: (com.apple.Finder) ThrottleInterval set to zero. You're not that important. Ignoring.

3/29/15 16:58:10.074 Finder[189]: assertion failed: 14C1514: libxpc.dylib + 97940 [876216DC-D5D3-381E-8AF9-49AE464E5107]: 0x89

3/29/15 16:59:47.000 kernel[0]: process Finder[189] thread 1545 caught burning CPU! It used more than 50% CPU (Actual recent usage: 87%) over 180 seconds. thread lifetime cpu usage 90.020636 seconds, (89.511014 user, 0.509622 system) ledger info: balance: 90000312424

(com.apple.Finder[189]) Service exited due to signal: Terminated: 15

3/29/15 18:05:30.548 Finder[847]: assertion failed: 14C1514: libxpc.dylib + 97940 [876216DC-D5D3-381E-8AF9-49AE464E5107]: 0x89

3/29/15 18:05:35.000 kernel[0]: Sandbox: Finder(847) System Policy: deny file-write-unlink /Users//Library/Saved Application State/com.apple.finder.savedState/restorecount.plist

3/29/15 18:06:19.474 spindump[383]: Saved hang report for Finder version 10.10.2 (10.10.2) to /Library/Logs/DiagnosticReports/Finder_2015-03-29--MacBook-Air.hang

3/29/15 18:07:01.000 kernel[0]: process Finder[847] thread 28833 caught burning CPU! It used more than 50% CPU (Actual recent usage: 98%) over 180 seconds. thread lifetime cpu usage 90.033867 seconds, (89.538761 user, 0.495106 system) ledger info: balance: 90004629361 credit: 90009668219 debit: 5038858 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 90963283796

3/29/15 18:07:01.504 spindump[383]: Saved cpu_resource.diag report for Finder version 10.10.2 (10.10.2) to /Library/Logs/DiagnosticReports/Finder_2015-03-29--MacBook-Air.cpu_resource.dia g


---------------

Mar 29, 2015 9:13 AM in response to Kart S

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Please take this step regardless of the results of Step 1.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Mar 29, 2015 12:56 PM in response to Kart S

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1308 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' 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o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/://;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec

Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Mar 29, 2015 3:29 PM in response to Linc Davis

Dear Mr. Linc,


1. I don't have backup of my files

2. I couldn't see or open finder to see all my documents to copy and backup them

3. Below is the terminal result of normal login

Start time: 01:41:21 03/30/15



Revision: 1308



Model Identifier: MacBookAir6,2

System Version: OS X 10.10.2 (14C1514)

Kernel Version: Darwin 14.1.0

Time since boot: 3:19



UID: 501



Activity



CPU: user 25%, system 0%



CPU usage (%)



Finder (UID 501): 100.0



Energy (lifetime)



Finder (UID 501): 99.62

WindowServer (UID 88): 16.80

com.apple.WebKit.WebContent (UID 501): 6.64



Energy (sampled)



Finder (UID 501): 99.94



Firewall: On



Wi-Fi



Security: WPA Personal

Transmit Rate: 11



System caches/logs



1.9 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data



Diagnostic reports



2015-02-27 com.apple.AmbientDisplayAgent crash

2015-03-04 Safari hang

2015-03-07 taskgated crash

2015-03-22 iTunes hang

2015-03-27 discoveryd crash

2015-03-28 Finder hang

2015-03-29 Finder hang x22

2015-03-29 prl_client_app hang x2



HID errors: 23



Kernel log



Mar 28 18:40:55 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

Mar 28 18:40:55 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

Mar 28 18:40:55 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

Mar 28 18:40:55 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

Mar 28 19:25:51 Limiting icmp unreach response from 312 to 250 packets per second

Mar 28 19:35:01 vnic0: promiscuous mode enable failed

Mar 28 19:35:01 vnic1: promiscuous mode enable failed

Mar 28 23:10:52 /drv/ MacMem.cpp:856 Physical Address assertion failed, phys_addr = 11a27e000, ret_addr = 7f9a27e000

Mar 28 23:10:52 /drv/ HypTest.c:132 HypTest Failure: HypMem Failed to MapPhyMem 11A27E ⚠

Mar 28 23:10:54 vnic0: promiscuous mode enable failed

Mar 28 23:10:54 vnic1: promiscuous mode enable failed

Mar 29 02:54:14 PM notification timeout (pid 1076, Finder)

Mar 29 02:54:44 PM notification timeout (pid 1076, Finder)

Mar 29 09:35:23 AppleMultitouchTrackpadHIDEventDriver::_unleashDeviceGated() Failed to set device leash state. Error = 0xe00002ca

Mar 29 12:34:06 considerRebuildOfPrelinkedKernel com.apple.kext.OSvKernDSPLib triggered rebuild

Mar 29 12:58:59 vnic0: promiscuous mode enable failed

Mar 29 12:58:59 vnic1: promiscuous mode enable failed

Mar 29 17:37:47 /drv/ MacMem.cpp:856 Physical Address assertion failed, phys_addr = 11f655000, ret_addr = 7f9f655000

Mar 29 17:37:47 /drv/ HypTest.c:132 HypTest Failure: HypMem Failed to MapPhyMem 11F655 ⚠

Mar 29 17:37:48 vnic0: promiscuous mode enable failed

Mar 29 17:37:48 vnic1: promiscuous mode enable failed

Mar 29 17:51:59 firefox (map: 0xffffff801279d690) triggered DYLD shared region unnest for map: 0xffffff801279d690, region 0x7fff88600000->0x7fff88800000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Mar 29 19:43:47 firefox (map: 0xffffff801279d960) triggered DYLD shared region unnest for map: 0xffffff801279d960, region 0x7fff88600000->0x7fff88800000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Mar 29 22:17:19 CoreStorageFamily::commitFamilyProperties: lv_commit_properties returned 30

Mar 29 22:25:15 considerRebuildOfPrelinkedKernel com.apple.kext.OSvKernDSPLib triggered rebuild



System log



Mar 29 22:21:58 WindowServer: WSSetWindowTransform: Singular matrix

Mar 29 22:21:59 loginwindow: Login Window Started Security Agent

Mar 29 22:21:59 UserEventAgent: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin

Mar 29 22:21:59 WiFiAgent: securityd_message_with_reply_sync Failed to talk to secd after 4 attempts.

Mar 29 22:22:00 _iconservices: Unable to resolve hostname(s)

Mar 29 22:22:21 cloudd: Stream 0x7fab30e60330 is sending an event before being opened

Mar 29 22:22:22 taskgated-helper: none of the 0 applicable provisioning profile(s) apply

Mar 29 22:22:22 taskgated-helper: CPValidateProvisioningDictionaries returning NO with error: (null)

Mar 29 22:23:53 spindump: [210] Not monitoring force quit since process is being debugged

Mar 29 22:26:18 WindowServer: WSGetSurfaceInWindow : Invalid surface 696208782 for window 72

Mar 29 22:33:47 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.

Mar 29 22:33:47 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.

Mar 29 22:33:47 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.

Mar 29 22:33:48 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.

Mar 29 22:33:58 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.

Mar 29 22:33:59 com.apple.kextcache: kext file:///System/Library/Extensions/RIMBBUSB.kext/ is in hash exception list, allowing to load

Mar 29 22:33:59 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.

Mar 29 22:34:00 com.apple.kextcache: kext file:///System/Library/Extensions/JMicronATA.kext/ is in hash exception list, allowing to load

Mar 29 22:35:14 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

Mar 29 22:36:33 corestoraged: 0x7fff7c9b3300 __finishRevert_block_invoke: calling finishRevertVolume (DiskManagement) for lv UUID

Mar 29 22:36:33 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

Mar 29 22:36:43 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

Mar 29 22:36:54 corestoraged: 0x7fff7c9b3300 -[CoreStorageDaemon dmAsyncFinishedForDisk:mainError:detailError:dictionary:]: got callback dmAsyncFinishedForDisk, inMainError is 0

Mar 29 22:36:54 corestoraged: 0x7fff7c9b3300 -[CoreStorageDaemon csdDmcsSyncCall:withSession:withDmcsCallBlock:]: corestoraged: exiting csdDmcsSyncCall, err is 0

Mar 29 22:36:54 corestoraged: 0x7fff7c9b3300 finishBackgroundConversionState: background conversion was successful for UUID



launchd log



Mar 28 18:43:32 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: open.635, action = service submission, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100000

Mar 28 18:43:32 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: launchctl.641, action = start service, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100000

Mar 28 18:43:33 com.apple.xpc.launchd.domain.system: Could not read path: path = //System/Library/LaunchAgents/com.apple.MDCrashReportd.plist, error = 2: No such file or directory

Mar 28 18:43:33 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: launchctl.681, action = start service, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100000

Mar 28 19:35:01 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory

Mar 28 22:54:52 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.174, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled

Mar 28 23:02:29 com.apple.xpc.launchd.domain.pid.Install Adobe Flash Player.419: Could not resolve origin of domain. XPC services in this domain's bundle will not be bootstrapped: error = 109: Invalid property list, taint = (null)

Mar 28 23:10:54 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory

Mar 28 23:33:11 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory

Mar 28 23:46:15 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory

Mar 29 12:32:27 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.181, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled

Mar 29 12:58:59 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory

Mar 29 15:40:07 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.179, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled

Mar 29 16:58:04 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.180, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled

Mar 29 17:37:48 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory

Mar 29 21:23:45 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.174, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled

Mar 29 21:56:33 com.apple.xpc.launchd.user.501.100023.Aqua: Could not import service from caller: caller = otherbsd.572, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled

Mar 29 22:06:27 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.200, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled

Mar 29 22:13:50 com.apple.xpc.launchd.user.201.100005.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory

Mar 29 22:13:50 MyListenerSocket: No PATH environment variable set. The application firewall will not work with this service.

Mar 29 22:13:50 MyListenerSocket: No PATH environment variable set. The application firewall will not work with this service.

Mar 29 22:13:50 com.apple.xpc.launchd.user.201.100005.Aqua: Could not import service from caller: caller = otherbsd.206, service = com.apple.photostream-agent, error = 119: Service is disabled

Mar 29 22:13:50 com.apple.xpc.launchd.user.201.100005.Aqua: Could not import service from caller: caller = otherbsd.206, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled

Mar 29 22:15:46 com.apple.xpc.launchd.domain.user.0: Caller not allowed to perform action: loginwindow.65, action = query service enabled state, code = 1: Operation not permitted, uid = 0, euid = 201, gid = 201, egid = 201, asid = 100005

Mar 29 22:22:16 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled



Console log



Mar 29 12:32:27 fontd: Failed to open read-only database, regenerating DB

Mar 29 22:22:16 fontd: Failed to open read-only database, regenerating DB



Loaded kernel extensions



com.rim.driver.BlackBerryUSBDriverInt (0.0.97)



System services loaded



com.adobe.fpsaud

com.apple.spindump

- status: 75

com.apple.watchdogd

com.google.keystone.daemon

com.microsoft.office.licensing.helper

com.rim.BBDaemon



Login services loaded



com.apple.Finder

- status: -15

com.google.keystone.system.agent

com.rim.BBLaunchAgent

com.rim.RimAlbumArtDaemon



User login items



iTunesHelper

- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

Flux

- /Users/USER/Applications/Flux.app



Firefox extensions



Greasemonkey

Johan Sundström



Widgets



Calc Board

calendarCountdown



iCloud errors



bird 638

cloudd 38

storedownloadd 2



Continuity errors



lsuseractivityd 32

sharingd 15



Restricted files: 1001



Lockfiles: 15



High file counts



Desktop: 73



Contents of /Library/LaunchAgents/com.rim.BBAlbumArtCacher.plist

- mod date: Jun 25 22:00:22 2013

- size (B): 524

- checksum: 2868431736



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.rim.RimAlbumArtDaemon</string>

<key>OnDemand</key>

<false/>

<key>Program</key>

<string>/Library/Application Support/BlackBerry/RimAlbumArtDaemon</string>

<key>ProgramArguments</key>

<array>

<string>RimAlbumArtDaemon</string>

</array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>



Contents of /Library/LaunchAgents/com.rim.BBLaunchAgent.plist

- mod date: Feb 21 06:16:42 2013

- size (B): 516

- checksum: 908705504



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.rim.BBLaunchAgent</string>

<key>OnDemand</key>

<false/>

<key>Program</key>

<string>/Library/Application Support/BlackBerry/BBLaunchAgent.app</string>

<key>ProgramArguments</key>

<array>

<string>BBLaunchAgent</string>

</array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>



Contents of /Library/LaunchDaemons/com.rim.BBDaemon.plist

- mod date: Feb 21 06:16:42 2013

- size (B): 748

- checksum: 4059782046



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN

http://www.apple.com/DTDs/PropertyList-1.0.dtd >

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.rim.BBDaemon</string>

<key>Program</key>

<string>/Library/Application Support/BlackBerry/BBDaemon</string>

<key>ProgramArguments</key>

<array>

<string>BBDaemon</string>

</array>

<key>KeepAlive</key>

<true/>

<key>OnDemand</key>

<false/>

<key>RunAtLoad</key>

<true/>

<key>Sockets</key>

<dict>

<key>Listeners</key>

<dict>

<key>SockType</key>

<string>stream</string>



...and 8 more line(s)



Contents of Library/LaunchAgents/com.apple.FolderActions.folders.plist

- mod date: Mar 22 06:17:45 2015

- size (B): 584

- checksum: 2552160599



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.FolderActions.folders</string>

<key>Program</key>

<string>/usr/bin/osascript</string>

<key>ProgramArguments</key>

<array>

<string>osascript</string>

<string>-e</string>

<string>tell application "Folder Actions Dispatcher" to tick</string>

</array>

<key>WatchPaths</key>

<array>

<string>/Users/USER/Desktop/untitled folder</string>

</array>

</dict>

</plist>



Extensions



/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA

/System/Library/Extensions/RIMBBUSB.kext

- com.rim.driver.BlackBerryUSBDriverInt

/System/Library/Extensions/RIMBBVSP.kext

- com.rim.driver.BlackBerryUSBDriverVSP



Applications



/Applications/Adobe/Adobe Help.app

- chc.UUID.1

/Applications/CCleaner.app

- com.piriform.ccleaner

/Applications/Microsoft Communicator.app

- com.microsoft.Communicator

/Applications/Microsoft Messenger.app

- com.microsoft.Messenger

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

- com.apple.ASApplication

/Applications/Microsoft Office 2011/Office/Equation Editor.app

- com.microsoft.EquationEditor

/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app

- com.microsoft.office.setupassistant

/Applications/Microsoft Office 2011/Office/Microsoft Query

- N/A

/Applications/Remote Desktop Connection.app

- com.microsoft.rdc

/Applications/Utilities/Adobe AIR Application Installer.app

- com.adobe.air.ApplicationInstaller

/Applications/Utilities/Adobe AIR Uninstaller.app

- com.adobe.air.Installer

/Applications/iSkysoft Video Editor.app

- com.iSkysoft.Video Editor

/Library/Application Support/BlackBerry/BBLaunchAgent.app

- N/A

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app

- com.adobe.air.ApplicationInstaller

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app

- com.adobe.air.Installer

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app

- com.adobe.air.Template

/Library/PDF Services/Save as Adobe PDF.app

- com.apple.automator.SaveasAdobePDF

/Library/Printers/hp/Fax/fax.backend

- com.hp.fax

/Library/Printers/hp/Fax/rastertofax.filter

- com.hp.rastertofax

/Library/Printers/hp/filter/hpPreProcessing.filter

- com.hp.print.cups.filter.hpPreProcessing

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/710_b042_multilanguage (1).exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/710_b042_multilanguage.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/7z Setup SFX.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Accessibility On-Screen Keyboard.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Acrobat.com.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Adobe Flash Player 17.0 r0.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Adobe Reader 9.4.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Adobe Reader and Acrobat Manager.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/BlackBerry Desktop Software.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Bridge.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/CCleaner Installer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/CCleaner.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Character Map.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Clip Organizer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ConfigWizards.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Control Panel DLL.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Device Stage Platform Server.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Diagnostics Troubleshooting Wizard.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Disk Space Cleanup Manager for Windows.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Display Switch.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ESET MSI Launcher.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ESET Main GUI.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ESET SysRescue Wizard.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for FreeCell Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Hearts Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Minesweeper Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Purble Place Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Solitaire Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Spider Solitaire Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Firefox [1].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Firefox.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Fpil.Bootstrapper.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Fpil.Desktop.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Generali Point Of Sale.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Google Chrome.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Google Installer [1].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Google Installer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Host Process for Windows Tasks.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/InstallShield (R) Setup Engine.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/InstallShield [1].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/InstallShield.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Interactive services detection.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Internet Explorer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/MIMOPLEX.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Windows Fax and Scan.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Management Console.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Access.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Diagnostics.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Excel.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Outlook.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Picture Manager.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office PowerPoint.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Publisher.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Word.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Screen Magnifier.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Sync Center.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Windows Media Configuration Utility.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft iSCSI Initiator Configuration Tool.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft® Disk Defragmenter.app:® Disk Defragmenter:

- N/A

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft® Windows Repair Disc.app:® Windows Repair Disc:

- N/A

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft® Windows System Restore.app:® Windows System Restore:

- N/A

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft® Windows® Operating System.app:® Windows® Operating System:

- N/A

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Narrator.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Network System Icon.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Nexus.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Notepad.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ODBC Administrator.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Paint.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Private Character Editor.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/QL360.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Remote Desktop Connection.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Resource and Performance Monitor.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/SALAMA Illustration.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Safely Remove Hardware applet.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Setup\Uninstall.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Speech Recognition.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/System Analyzer Tool - Lang Dll.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/System Configuration Utility.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/System Information.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Time Date Control Panel Applet.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/VisioSingleImage.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Win32 Cabinet Self-Extractor.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/WinRAR archiver.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Activation Client.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Anytime Upgrade User Interface.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Calculator.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Command Processor.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Control Panel.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Desktop Gadgets.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Easy Transfer Application.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Easy Transfer Post Migration Application.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Explorer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Firewall Control Panel.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Media Player.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Memory Diagnostics Tool.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Mobility Center.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Photo Viewer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows PowerShell ISE.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows PowerShell.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Problem Reporting.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Remote Assistance.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Shell Common Dll.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Sound Recorder.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Task Manager.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Update Application Launcher.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Update.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Wordpad Application.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows host process (Rundll32).app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/XPS Viewer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ZIQuote.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ZurichApp_ME.exe [1].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ZurichApp_ME.exe [2].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ZurichApp_ME.exe [3].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ZurichApp_ME.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/_294823.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/_UUID.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/dfsvc.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/zemplus.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications/Windows 7 Applications.app

- com.parallels.ApplicationGroupBridge.{UUID}



Frameworks



/Library/Frameworks/Adobe AIR.framework

- com.adobe.AIR

/Library/Frameworks/RIM_VSP.framework

- com.rim.vsp

/Library/Frameworks/RimBlackBerryUSB.framework

- com.rim.RimBlackBerryUSB



PrefPane



/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences



Bundles



/Library/Application Support/Adobe/APE/3.3/adbeapecore.framework/Versions/A/Libraries/Flash Player.plugin

- com.macromedia.FlashPlayer-10.4-10.5.plugin

/Library/Application Support/Adobe/Plug-Ins/CS6/File Formats/Camera Raw.plugin

- com.adobe.CameraRaw

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin

- com.adobe.adobecp

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin

- com.macromedia.FlashPlayer-10.6.plugin

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/adobecp.plugin

- com.adobe.adobecp20

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/Flash Player.plugin

- com.macromedia.Flash Player.plugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

- com.google.o1dbrowserplugin

/Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

/Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

/Users/USER/Library/Widgets/Calc Board.wdgt

- de.tastyorange.calcboard

/Users/USER/Library/Widgets/Melasudo.wdgt

- com.melasudo.widgit

/Users/USER/Library/Widgets/calendarCountdown.wdgt

- com.pietjonas.hector.AGoogleCountdown



Bundles (new)



/Applications/iMovie.app

- com.apple.iMovieApp

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Adobe Flash Player 17.0 r0.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Library/Printers/HP LaserJet M4555 MFP-1.app

- com.apple.print.PrinterProxy



Library paths



/Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

/Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib

/Applications/Utilities/Adobe Application Manager/D6/D6Native.dylib

/Applications/Utilities/Adobe Application Manager/DECore/ARKSelector.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/Setup.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdCaps.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdFS.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKEngine.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/AdobePIM.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdCaps.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdFS.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKEngine.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/AdobePIM.dylib

/Applications/Utilities/Adobe Application Manager/DWA/DWANative.dylib

/Applications/Utilities/Adobe Application Manager/LWA/PWANative.dylib

/Applications/Utilities/Adobe Application Manager/LWA/adobe_caps.dylib

/Applications/Utilities/Adobe Application Manager/LWA/adobe_oobelib.dylib

/Applications/Utilities/Adobe Application Manager/LWA/adobe_upgrade.dylib

/Applications/Utilities/Adobe Application Manager/P6/IMSLib.dylib

/Applications/Utilities/Adobe Application Manager/P6/P6Native.dylib

/Applications/Utilities/Adobe Application Manager/P6/VulcanBridge.dylib

/Applications/Utilities/Adobe Application Manager/P6/VulcanMessage.dylib

/Applications/Utilities/Adobe Application Manager/P6/adobe_oobelib.dylib

/Applications/Utilities/Adobe Application Manager/P6/adobe_upgrade.dylib

/Applications/Utilities/Adobe Application Manager/P6/axlib.dylib

/Applications/Utilities/Adobe Application Manager/UWA/UWANative.dylib

/Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib

/Applications/Utilities/Adobe Application Manager/core/switcher/DWA_UI.dylib

/Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib

/Library/Application Support/Adobe/APE/3.3/adbeapecore.framework/Versions/A/Libraries/WebKit.dylib

/Library/Application Support/Adobe/CS6ServiceManager/lib/CSXS-Installer-Hook.dylib

/Library/Application Support/Adobe/CS6ServiceManager/lib/ServiceManager-Launcher.dylib

/Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox3Extn.dylib

/Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox4Extn.dylib

/Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox4_x86_64Extn .dylib

/Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox6Extn.dylib

/Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox6_x86_64Extn .dylib

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib

/Users/USER/Library/Application Support/Firefox/Profiles/wymb3a2t.default/gmp-gmpopenh264/1.1/libgmpopenh264.dy lib

/Users/USER/Library/Application Support/Firefox/Profiles/wymb3a2t.default/gmp-gmpopenh264/1.3/libgmpopenh264.dy lib

/Users/USER/Library/Application Support/iSkysoft Video Editor/Captions/libcp_roll.dylib

/Users/USER/Library/Application Support/iSkysoft Video Editor/Captions/libcp_rotate.dylib

/Users/USER/Library/Application Support/iSkysoft Video Editor/EffectPlug/libFilterPlugs.dylib

/Users/USER/Library/Application Support/iSkysoft Video Editor/Transitions/libtp_Erase.dylib

/Users/USER/Library/Application Support/iSkysoft Video Editor/Transitions/libtp_Fade.dylib

/Users/USER/Library/Application Support/iSkysoft Video Editor/Transitions/libtp_Whisk.dylib



App extensions



com.fiplab.batteryhealth.widget



Installations



Battery Health: 3/22/15, 00:55

Sudoku Epic: 3/20/15, 21:35

Adobe Flash Player: 2/9/15, 10:08

Google Voice and Video: 2/3/15, 00:14

Google Voice and Video: 1/29/15, 10:09



Elapsed time (sec): 255

-------------

4. below is terminal result for Guest user (only login which is working properly Mr. Linc)

Start time: 02:05:13 03/30/15


Revision: 1308


Model Identifier: MacBookAir6,2

System Version: OS X 10.10.2 (14C1514)

Kernel Version: Darwin 14.1.0

Time since boot: 3:43


Admin access: No


UID: 201


System load


combined level = Bad

- battery level = Bad


Firewall: On


Wi-Fi


Security: WPA Personal

Transmit Rate: 11


Console log


Mar 29 22:13:52 fontd: Failed to open read-only database, regenerating DB

Mar 30 02:01:35 fontd: Failed to open read-only database, regenerating DB


Loaded kernel extensions


com.rim.driver.BlackBerryUSBDriverInt (0.0.97)


System services loaded


com.adobe.fpsaud

com.apple.spindump

- status: 75

com.apple.watchdogd

com.google.keystone.daemon

com.microsoft.office.licensing.helper

com.rim.BBDaemon


Login services loaded


com.google.keystone.system.agent

com.rim.BBLaunchAgent

com.rim.RimAlbumArtDaemon


Parental Controls: On


Continuity errors


sharingd 2


Restricted files: 3


Lockfiles: 1


Contents of /Library/LaunchAgents/com.rim.BBAlbumArtCacher.plist

- mod date: Jun 25 22:00:22 2013

- size (B): 524

- checksum: 2868431736


<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.rim.RimAlbumArtDaemon</string>

<key>OnDemand</key>

<false/>

<key>Program</key>

<string>/Library/Application Support/BlackBerry/RimAlbumArtDaemon</string>

<key>ProgramArguments</key>

<array>

<string>RimAlbumArtDaemon</string>

</array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>


Contents of /Library/LaunchAgents/com.rim.BBLaunchAgent.plist

- mod date: Feb 21 06:16:42 2013

- size (B): 516

- checksum: 908705504


<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.rim.BBLaunchAgent</string>

<key>OnDemand</key>

<false/>

<key>Program</key>

<string>/Library/Application Support/BlackBerry/BBLaunchAgent.app</string>

<key>ProgramArguments</key>

<array>

<string>BBLaunchAgent</string>

</array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>


Contents of /Library/LaunchDaemons/com.rim.BBDaemon.plist

- mod date: Feb 21 06:16:42 2013

- size (B): 748

- checksum: 4059782046


<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN

http://www.apple.com/DTDs/PropertyList-1.0.dtd >

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.rim.BBDaemon</string>

<key>Program</key>

<string>/Library/Application Support/BlackBerry/BBDaemon</string>

<key>ProgramArguments</key>

<array>

<string>BBDaemon</string>

</array>

<key>KeepAlive</key>

<true/>

<key>OnDemand</key>

<false/>

<key>RunAtLoad</key>

<true/>

<key>Sockets</key>

<dict>

<key>Listeners</key>

<dict>

<key>SockType</key>

<string>stream</string>


...and 8 more line(s)


Extensions


/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA

/System/Library/Extensions/RIMBBUSB.kext

- com.rim.driver.BlackBerryUSBDriverInt

/System/Library/Extensions/RIMBBVSP.kext

- com.rim.driver.BlackBerryUSBDriverVSP


Applications


/Applications/Adobe/Adobe Help.app

- chc.UUID.1

/Applications/CCleaner.app

- com.piriform.ccleaner

/Applications/Microsoft Communicator.app

- com.microsoft.Communicator

/Applications/Microsoft Messenger.app

- com.microsoft.Messenger

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

- com.apple.ASApplication

/Applications/Microsoft Office 2011/Office/Equation Editor.app

- com.microsoft.EquationEditor

/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app

- com.microsoft.office.setupassistant

/Applications/Microsoft Office 2011/Office/Microsoft Query

- N/A

/Applications/Remote Desktop Connection.app

- com.microsoft.rdc

/Applications/Utilities/Adobe AIR Application Installer.app

- com.adobe.air.ApplicationInstaller

/Applications/Utilities/Adobe AIR Uninstaller.app

- com.adobe.air.Installer

/Applications/iSkysoft Video Editor.app

- com.iSkysoft.Video Editor

/Library/Application Support/BlackBerry/BBLaunchAgent.app

- N/A

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app

- com.adobe.air.ApplicationInstaller

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app

- com.adobe.air.Installer

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app

- com.adobe.air.Template

/Library/PDF Services/Save as Adobe PDF.app

- com.apple.automator.SaveasAdobePDF

/Library/Printers/hp/Fax/fax.backend

- com.hp.fax

/Library/Printers/hp/Fax/rastertofax.filter

- com.hp.rastertofax

/Library/Printers/hp/filter/hpPreProcessing.filter

- com.hp.print.cups.filter.hpPreProcessing

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/710_b042_multilanguage (1).exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/710_b042_multilanguage.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/7z Setup SFX.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Accessibility On-Screen Keyboard.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Acrobat.com.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Adobe Flash Player 17.0 r0.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Adobe Reader 9.4.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Adobe Reader and Acrobat Manager.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/BlackBerry Desktop Software.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Bridge.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/CCleaner Installer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/CCleaner.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Character Map.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Clip Organizer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ConfigWizards.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Control Panel DLL.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Device Stage Platform Server.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Diagnostics Troubleshooting Wizard.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Disk Space Cleanup Manager for Windows.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Display Switch.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ESET MSI Launcher.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ESET Main GUI.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ESET SysRescue Wizard.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for FreeCell Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Hearts Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Minesweeper Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Purble Place Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Solitaire Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Spider Solitaire Game.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Firefox [1].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Firefox.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Fpil.Bootstrapper.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Fpil.Desktop.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Generali Point Of Sale.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Google Chrome.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Google Installer [1].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Google Installer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Host Process for Windows Tasks.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/InstallShield (R) Setup Engine.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/InstallShield [1].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/InstallShield.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Interactive services detection.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Internet Explorer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/MIMOPLEX.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Windows Fax and Scan.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Management Console.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Access.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Diagnostics.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Excel.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Outlook.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Picture Manager.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office PowerPoint.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Publisher.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Office Word.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Screen Magnifier.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Sync Center.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft Windows Media Configuration Utility.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft iSCSI Initiator Configuration Tool.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft® Disk Defragmenter.app:® Disk Defragmenter:

- N/A

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft® Windows Repair Disc.app:® Windows Repair Disc:

- N/A

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft® Windows System Restore.app:® Windows System Restore:

- N/A

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Microsoft® Windows® Operating System.app:® Windows® Operating System:

- N/A

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Narrator.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Network System Icon.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Nexus.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Notepad.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ODBC Administrator.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Paint.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Private Character Editor.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/QL360.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Remote Desktop Connection.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Resource and Performance Monitor.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/SALAMA Illustration.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Safely Remove Hardware applet.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Setup\Uninstall.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Speech Recognition.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/System Analyzer Tool - Lang Dll.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/System Configuration Utility.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/System Information.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Time Date Control Panel Applet.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/VisioSingleImage.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Win32 Cabinet Self-Extractor.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/WinRAR archiver.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Activation Client.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Anytime Upgrade User Interface.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Calculator.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Command Processor.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Control Panel.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Desktop Gadgets.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Easy Transfer Application.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Easy Transfer Post Migration Application.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Explorer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Firewall Control Panel.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Media Player.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Memory Diagnostics Tool.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Mobility Center.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Photo Viewer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows PowerShell ISE.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows PowerShell.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Problem Reporting.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Remote Assistance.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Shell Common Dll.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Sound Recorder.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Task Manager.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Update Application Launcher.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Update.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows Wordpad Application.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Windows host process (Rundll32).app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/XPS Viewer.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ZIQuote.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ZurichApp_ME.exe [1].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ZurichApp_ME.exe [2].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ZurichApp_ME.exe [3].app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/ZurichApp_ME.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/_294823.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/_UUID.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/dfsvc.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/zemplus.exe.app

- com.parallels.winapp.UUID.UUID

/Users/USER/Applications/Windows 7 Applications.app

- com.parallels.ApplicationGroupBridge.{UUID}


Frameworks


/Library/Frameworks/Adobe AIR.framework

- com.adobe.AIR

/Library/Frameworks/RIM_VSP.framework

- com.rim.vsp

/Library/Frameworks/RimBlackBerryUSB.framework

- com.rim.RimBlackBerryUSB


PrefPane


/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences


Bundles


/Library/Application Support/Adobe/APE/3.3/adbeapecore.framework/Versions/A/Libraries/Flash Player.plugin

- com.macromedia.FlashPlayer-10.4-10.5.plugin

/Library/Application Support/Adobe/Plug-Ins/CS6/File Formats/Camera Raw.plugin

- com.adobe.CameraRaw

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin

- com.adobe.adobecp

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin

- com.macromedia.FlashPlayer-10.6.plugin

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/adobecp.plugin

- com.adobe.adobecp20

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/Flash Player.plugin

- com.macromedia.Flash Player.plugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

- com.google.o1dbrowserplugin


Bundles (new)


/Applications/iMovie.app

- com.apple.iMovieApp

/Users/USER/Applications (Parallels)/{UUID} Applications.localized/Adobe Flash Player 17.0 r0.app

- com.parallels.winapp.UUID.UUID


Library paths


/Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

/Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib

/Applications/Utilities/Adobe Application Manager/D6/D6Native.dylib

/Applications/Utilities/Adobe Application Manager/DECore/ARKSelector.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/Setup.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdCaps.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdFS.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKEngine.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/AdobePIM.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdCaps.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdFS.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKEngine.dylib

/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/AdobePIM.dylib

/Applications/Utilities/Adobe Application Manager/DWA/DWANative.dylib

/Applications/Utilities/Adobe Application Manager/LWA/PWANative.dylib

/Applications/Utilities/Adobe Application Manager/LWA/adobe_caps.dylib

/Applications/Utilities/Adobe Application Manager/LWA/adobe_oobelib.dylib

/Applications/Utilities/Adobe Application Manager/LWA/adobe_upgrade.dylib

/Applications/Utilities/Adobe Application Manager/P6/IMSLib.dylib

/Applications/Utilities/Adobe Application Manager/P6/P6Native.dylib

/Applications/Utilities/Adobe Application Manager/P6/VulcanBridge.dylib

/Applications/Utilities/Adobe Application Manager/P6/VulcanMessage.dylib

/Applications/Utilities/Adobe Application Manager/P6/adobe_oobelib.dylib

/Applications/Utilities/Adobe Application Manager/P6/adobe_upgrade.dylib

/Applications/Utilities/Adobe Application Manager/P6/axlib.dylib

/Applications/Utilities/Adobe Application Manager/UWA/UWANative.dylib

/Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib

/Applications/Utilities/Adobe Application Manager/core/switcher/DWA_UI.dylib

/Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib

/Library/Application Support/Adobe/APE/3.3/adbeapecore.framework/Versions/A/Libraries/WebKit.dylib

/Library/Application Support/Adobe/CS6ServiceManager/lib/CSXS-Installer-Hook.dylib

/Library/Application Support/Adobe/CS6ServiceManager/lib/ServiceManager-Launcher.dylib

/Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox3Extn.dylib

/Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox4Extn.dylib

/Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox4_x86_64Extn .dylib

/Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox6Extn.dylib

/Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox6_x86_64Extn .dylib

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib


App extensions


com.fiplab.batteryhealth.widget


Installations


Battery Health: 22/03/2015 00:55

Sudoku Epic: 20/03/2015 21:35

Adobe Flash Player: 09/02/2015 10:08

Google Voice and Video: 03/02/2015 00:14

Google Voice and Video: 29/01/2015 10:09


Elapsed time (sec): 251


5. Safe mode - I couldn't open anything , in spotlight nothing is coming up.


Thanks; waiting for your next step Mr. Linc.

Mar 29, 2015 4:31 PM in response to Kart S

A

Shut down the computer immediately and don't turn it on again until you have at least one external hard drive (two or more recommended) to dedicate to backup. Each backup drive must have at least enough capacity to hold all the data on the internal drive comfortably, as well as any data that you have on secondary drives. Then follow the instructions in this support article.

Do nothing else until you've backed up.

B

Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.

Back up all data before proceeding.

Step 1

If you have more than one user, and the one in question is not an administrator, then go to Step 2.

Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):

sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-

You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

Step 2 (optional)

Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.

Start up in Recovery mode. When the OS X Utilities screen appears, select

Utilities Terminal

from the menu bar. A Terminal window will open. In that window, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window will open. You’re not going to reset a password.

Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button.

Select

Restart

from the menu bar.

C

Back up all data.

Run the following command in the same way as before. It moves to the Trash "semaphore" files that have not been cleaned up by the system and may be interfering with normal operation. The files are empty; they contain no data. There will be no output this time.

find L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.??????? -exec mv {} .Trash/ \; 2>&-

Log out or restart the computer and empty the Trash.

D

Please back up all data, then open the iCloud pane in System Preferences. If the box marked iCloud Drive is checked, uncheck it and confirm. Your iCloud documents should be preserved on Apple's servers.

Test to see whether there's an improvement, then re-check the box and test again. It may take a noticeable amount of time for your iCloud Drive documents to resynchronize.

E

If the Finder still doesn't work, enter the following command in the same way as before, then log out or restart the computer. There will be no output.

mv L*/*/com.apple.{find,recent,sideb}* De*/.DS_Store .Trash 2>&-

F

If the Finder is working now, drag "CCleaner" from the Applications folder to the Trash and empty. Never install anything like it again. Also uninstall the BlackBerry software, which is obsolete.

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

G

Storing many files on the Desktop may slow down the Finder, especially if the files have custom icons. Move most or all of the files to another subfolder of your home folder.

H

If you still have problems after taking all the above steps, you may be dealing with a hardware fault.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.

Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

Mar 30, 2015 3:21 AM in response to Linc Davis

Mr. Licn,


I completed until Step B and I couldn't go further. Because I couldn't backup as using th Disk Utility I don't see the New Image option which is next step to back up Macintosh HD to an external drive (WD) which I borrowed from my colleague. WD drive is having free space of 425GB. My disk is only 108GB used.


I tried different forums and different youtube videos but none are resourceful for this situation.


Please advise, thanks.

Mar 30, 2015 2:57 PM in response to Linc Davis

Mr. Linc,


Thanks a ton - Solved. 😊


Thank you for Time machine guide- it helped and I backed up the data.


At Point E, as you mentioned the problem got rectified.


Post Point E, I followed and did all what all you recommended unto Point G. But, as you mentioned I couldn't trash the 'AppCleaner'; but, I'll find a way as you suggested to get rid of it as you mentioned in Point F.


RESULTS: Now,


1. I can open and access 'Finder'; its back to normal

2. Macbook is no more producing heat on the top left corner near Charging port

3. Battery is not draining anymore and its life is back to normal

4. All my files are accessible and are intact

5. Through the Spotlight also I'm able to open the Finder box.

6. Lessons learnt - no more mistakes on the 3rd party apps and dumping files on desktop

7. Biggest lesson learnt - Will have the backup taken regularly.


Many thanks; words are inadequate and can't truly express my gratitude towards your massive support. You saved me out of potentially expensive charges on servicing, loss of time/days, lot of frustrations and loss at work.


Mr. Linc Davis, you're truly a Apple 'Genius' and an unsung Hero! ✅ Salute.

Finder won't open and couldn't access any of my files, Help!

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