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It's not accepting my payment method its s MasterCard been using it for a while now

IIt's not accepting my payment method

Posted on Mar 29, 2015 12:47 AM

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Question marked as Best reply

Posted on Mar 29, 2015 12:57 AM

By 'not accepting' you mean ... ? If you are getting an error message then what does it say ?


If it's a debit card then they no longer seem to be accepted in all countries, and even where they are it seems that not all work.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are.


If that card used to work on your account then have you tried selecting the 'none' option and re-entering the card's details from scratch ?

Or have you got a different card that you could try, or are iTunes gift cards available in your country (they are not available in all and they are country-specific, they can only be used in their country of issue) ? If iTunes cards are available then you could potentially use them as your payment method.

5 replies
Question marked as Best reply

Mar 29, 2015 12:57 AM in response to ireney

By 'not accepting' you mean ... ? If you are getting an error message then what does it say ?


If it's a debit card then they no longer seem to be accepted in all countries, and even where they are it seems that not all work.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are.


If that card used to work on your account then have you tried selecting the 'none' option and re-entering the card's details from scratch ?

Or have you got a different card that you could try, or are iTunes gift cards available in your country (they are not available in all and they are country-specific, they can only be used in their country of issue) ? If iTunes cards are available then you could potentially use them as your payment method.

It's not accepting my payment method its s MasterCard been using it for a while now

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