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I Can't sync iphone 5s because files can't be read

OK, so i've had an Iphone 5S for about 8 months or so, 64BG version. set it up on a desktop computer, sync'd a ton of music over, including purchased itunes music.


previous computer ended up being trashed because of a drive failure, so new desktop, new drives. the first time i try and sync with the new computer, it tells me i can trash everything and start again, so ok.


now when i try and load anything onto it music wise, i get "could not copy -filename here- because the file could not be read". the files are stored on 1 TB partition of a 2TB hard disk, the disk is new, no issues, and all music plays fine in itunes.


the error occurs on random files, if i repeatedly sync, the file it failed on sometimes gets synced, and then another file fails. i've got over 1100 songs to copy, and it manages about a dozen at a time sometimes, and sometimes only 3.


i'm at my wits end now, i've tried renaming the itunes library file, uninstalling itunes and reinstalling, using a different location to store itunes files, downloading the purchased itunes albums again (which fail to sync as well). sometimes it hangs on one song, refusing to get past 50% copying, sometimes it says it's synced when it hasnt. almost all the files i am copying were on the iphone originally, and i've tried trashing the music library and *only* copying the AAC albums i've downloaded from itunes, to no effect.


someone help me before i take a hammer to my iphone and swap to Android.

iPhone 5s, iOS 8.2, Windows 8.1

Posted on Mar 29, 2015 4:17 AM

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Posted on Mar 29, 2015 5:53 AM

ok, thanks to the guy on the Apple Chat, this turned out to be nothing to do with itunes, but the USB socket. i was running with a USB 2.0 socket, and when i swapped to a USB 3 socket, using the standard lightning cable, suddenly works. who knew eh? cheers to Daniel @ Apple support.

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I Can't sync iphone 5s because files can't be read

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