6 years of using Apple mobile products, and now I can't download anything (free apps) without a credit card. I have about 14 gig of apps I've downloaded over the years, and I've never been prompted for a credit card. Anyone know why? Thank you.
iPad, iOS 8.2
Howdy Sp00nfed,
The article linked below details what billing problems may cause issues downloading or purchasing apps in from the App Store.
Why can’t I select None when I edit my Apple ID payment information?
https://support.apple.com/en-us/HT203905
Cheers,
Allen
I probably wasn't clear. I've owned this ipad for about 3 years. I have never needed a credit card to get a free app. Suddenly I can't download any apps anymore. Its requiring a credit card. My account was created years ago when I got my first iphone. The only thing that I'm reading online is how to create a new account without using a credit card. I don't want to make a new account- I want to use my account I've been using for years, if possible.
I appreciate the help. If you have any ideas, it is greatly, greatly appreciated. Thank you!
D
PS - sorry! forgot to add, I have a balance of a few cents over in my account, resting unused. My country is still Canada. I'm not in a family sharing group.
Sp00nfed,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
All my best,
Allen
Why do I suddenly need a credit card?
