After -42110 error -- we could not complete your iTunes Store request -- no time to view

Question

werpg Author

Level 1

0 points

After -42110 error -- we could not complete your iTunes Store request -- no time to view

While downloading a rental movie I got the following error:

-42110: We could not complete your iTunes Store request.

After a number of attempts over 12 hours, I finally succeeded.

However, now I must watch this rental within 10 hours.

I don't have the 30-day window to view it.

What gives? How can I extend my watch period?

Running on a Dell Desktop-OTHER, Windows Vista, iTunes 12.1.1.4

Posted on Mar 29, 2015 8:31 AM

Reply

Answer 1

braden85

Community Specialist

Mar 31, 2015 2:15 PM in response to werpg

Hi werpg,

I see that you have experienced an issue with one of your purchases. I would like to suggest that you report this issue using the information in the link below:

Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support

https://support.apple.com/en-us/HT204084

Thanks for using the Apple Support Communities!

Cheers,

Braden

Reply