How to correct error message that connection to server failed
I have an iPhone5S and iPad. When attempting to retrieve emails, I am getting a message that says
Connection to server failed.
User profile for user:
CarlAVII
User level:
Community Specialist
Hello Gregg,
It may help to remove the affected account, then readd it.
Delete the affected email account from your device.
- Tap Settings > Mail, Contacts, Calendars.
- Tap the affected email account.
- Tap Delete Account.
- Add your account again.
If you're still having issues retrieving e-mail, the article linked below details a number of additional troubleshooting steps that can help.
Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/TS3899
Cheers,
Allen