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Helpful answers
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Apr 1, 2015 8:24 AM in response to greggfromcummingby Allen A,Hello Gregg,
It may help to remove the affected account, then readd it.
- Delete the affected email account from your device.
- Tap Settings > Mail, Contacts, Calendars.
- Tap the affected email account.
- Tap Delete Account.
- Add your account again.
If you're still having issues retrieving e-mail, the article linked below details a number of additional troubleshooting steps that can help.
Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/TS3899Cheers,
Allen
- Delete the affected email account from your device.
