i downloaded an app but then a year later i got a new apple id but when i wanted to update the app i had to use my old id!

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Level 1

1 points

i downloaded an app but then a year later i got a new apple id but when i wanted to update the app i had to use my old id!

Well, i was in 6th grade and i downloaded clash of clans but with my dads apple id. now a year later i got my own apple id. Clash of clans had a update so when i hit update, it asked for my dads apple id password. It worked for the first couple of times. about 6 months later we moved out in the county and we had to get a new tv provider so my dad had ti make a new apple id. Now clash of clans had an update but i cant update it anymore because his is gone but it still asks for a password!

HELP ME!!!

iPod touch, iOS 6.1.6

Posted on Mar 29, 2015 9:00 PM

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Answer 1

ChrisJ4203

Level 10

230,371 points

Mar 29, 2015 9:02 PM in response to Benbenny

That is because content that is downloaded is locked to the Apple ID used to download it. If you want to update it, you will have to delete it and then download it with your own Apple ID. It will continue to ask for his Apple ID and you will not be able to update it.

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Answer 2

Benbenny Author

Level 1

1 points

Mar 29, 2015 9:09 PM in response to ChrisJ4203

if i delete clash of clans, will it delete all of my progress. I cant save it to gamecenter cause i alrrady have an account on their??

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Answer 3

ChrisJ4203

Level 10

230,371 points

Mar 29, 2015 9:12 PM in response to Benbenny

Deleting the app will delete all data associated with it. I know you don't want to hear that, but you either do that, or you do not update the app.

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Answer 4

Benbenny Author

Level 1

1 points

Mar 29, 2015 9:15 PM in response to ChrisJ4203

I Wish there was another way!!! It wont let me move on until it updates!!!! There Should just be away where when you donwload it and come into my situation, you could jist change it to yours!

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Answer 5

ChrisJ4203

Level 10

230,371 points

Mar 29, 2015 9:17 PM in response to Benbenny

All iTunes content is locked to the Apple ID used to purchase/download it. You should have changed it a long time ago. This is what happens when you use someone else's Apple ID for content.

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Answer 6

Mar 29, 2015 9:20 PM in response to Benbenny

As Chris explained, the app belongs to the Apple ID it was purchased with. The best way to avoid this sort of thing in the future is that if you want to change your Apple ID, do not open a brand new Apple ID, but go to your existing Apple ID and change it using the Edit option. That way, everything tied to that account remains on that account.

You would make a change like this via Manage your Apple ID: Apple - My Apple ID

And if your Dad created a brand new Apple ID, that does not mean the old one is gone. He can go to the same link as indicated above and click on Reset Password to reset the password for that old ID so that you will be able to continue to update the app.

Cheers,

GB

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